Sarah McFadden

• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency. Engage with customers and agents to handle loss reports.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

RESPONSIBLE FOR SETTING UP AND MAINTAINING CLIENT SYSTEMS. ASSIST CLIENTS WITH THE ELECTRONIC FILING OF MEDICAL CLAIMS. TOUBLESHOOT AND SOLVE CUSTOMER’S TECHNICAL PROBLEMS, DISPATCH TECHNICIANS TO CLIENT IF NECESSARY.