Summary
Overview
Work History
Education
Skills
Timeline
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Sarah McGrath

West Greenwich,RI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Sales Manager

COX Electric
North Kingstown, RI
08.2023 - 03.2024
  • Established relationships with key clients, while maintaining existing customer base.
  • Identified and developed new markets for products or services.
  • Developed and implemented sales strategies to increase market share.

Installation Coordinator

Cox Enterprises
North Kingstown, Rhode Island
08.2023 - 03.2024
  • Coordinated installation of new equipment and systems in accordance with customer specifications and requirements.
  • Maintained accurate documentation of installation projects throughout the entire process.
  • Provided technical support to customers during the installation process as needed.
  • Monitored progress of installations to ensure they stayed on schedule and within budget.
  • Resolved issues related to installation processes in a timely manner while minimizing disruption to customers' operations.
  • Evaluated existing systems and provided recommendations for upgrades or replacements when appropriate.
  • Assisted in training staff on proper use of installed systems and equipment upon completion of projects.
  • Worked closely with sales team members to ensure customer satisfaction was achieved throughout the entire installation process.
  • Provided assistance in troubleshooting any problems encountered during the install process.
  • Served as a point of contact between customers and internal teams during installations.
  • Supervised field installation staff and handled escalated issues to maintain progress.
  • Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
  • Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
  • Developed manpower schedules and assignments to maintain project schedules.
  • Worked closely with authorities to obtain permits and resolve site issues.
  • Reviewed entry and work permits and analyzed pre- and post-installation videos.
  • Delegated work to staff, setting priorities and goals.
  • Reported project progress, site problems and labor status to supervisors.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Conducted pre-installation meetings to review plans and schedules with customers and internal teams.
  • Communicated regularly with vendors regarding product availability, delivery timelines, cost estimates.
  • Identified areas where procedures could be improved or streamlined based on feedback from customers or colleagues.

Bartender

Anthony PNA
Coventry, RI
01.2018 - 11.2022
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.

Education

High School Diploma -

Covenant College
Coventry, RI
06-2004

Some College (No Degree) - General

Community College of RI
Warwick, RI

No Degree - Sales Training

Carnegie School
Online Course

Skills

  • Supervision and leadership
  • Planning
  • Attention to Detail
  • Microsoft Office
  • Networking
  • Organization
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Project Planning
  • Microsoft Word
  • Dependable and Responsible
  • Data Entry
  • Task Prioritization
  • Analytical and Critical Thinking
  • Training & Development

Timeline

Sales Manager

COX Electric
08.2023 - 03.2024

Installation Coordinator

Cox Enterprises
08.2023 - 03.2024

Bartender

Anthony PNA
01.2018 - 11.2022

High School Diploma -

Covenant College

Some College (No Degree) - General

Community College of RI

No Degree - Sales Training

Carnegie School

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Sarah McGrath