Summary
Overview
Work History
Skills
Certification
Awards And Presentations
Timeline
Generic

SARAH MEDURI

Ravenna,OH

Summary

Experienced and results-driven HR professional with over a decade in government service, specializing in workforce management, policy development, and strategic operations. As Director of Personnel and Administrative Services and Public Information Officer for Portage County Health District, I lead district-wide HR, communications, and administrative functions supporting a multi-division public health agency. I am known for building a positive workplace culture, improving retention (from 30% to 91%) and aligning HR practices with compliance and strategic goals. I bring a collaborative leadership style, strong communication skills, and a track record of driving organizational improvements across HR systems, employee engagement, and emergency preparedness. My work has been recognized through state-level presentations, partnerships, and a Celebrate Portage Award nomination.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Director of Personnel and Administrative Services & Public Information Officer

Portage County Combined General Health District
10.2018 - Current
  • Lead HR operations, public information strategy, and administrative services for a multi-division health district. Full lifecycle HR management including employee relations and investigations. Maintained compliance with personnel regulations and oversaw all HR documentation and staff records.
  • Created and lead the implementation of the PCHD Pop-Up Pantry, in partnership with Akron-Canton Regional Foodbank. Now, the largest pantry in 8 counties, serving 250–300 families monthly. Nominated for a Celebrate Portage Award (2025).
  • Manage recruitment, retention, onboarding, and employee engagement efforts, increasing retention from 30% to 91% (2018–2025).
  • Overhauled the Personnel Policy Manual in 2024 in partnership with legal counsel.
  • Launched Pulse Surveys and implemented 50+ organization-wide improvements based on feedback.
  • Implemented Skillsoft and Assembly platforms to strengthen training, engagement, and recognition.
  • Responsible for branding, public information, media, press releases, and agency-wide communications.
  • Launched branded clothing allowance and PCHD-branded locker system to boost team identity.
  • Created and launched Tasty Tuesdays in conjunction with the Thrive Together Farmers Market.
  • Implemented Longevity Pay (2024), updated salary ranges (2025), and revised job descriptions and performance evaluation tools (2024).
  • Managed and secured over $1 million in Public Health Workforce grants (WF22, WF23, PEP).
  • Managed the relocation of PCHD to 999 East Main Street with minimal operational disruption.
  • Introduced digital inventory management using Sortly Pro with QR code integration.
  • Created the PCHD Phun Committee and launched employee reimbursement and recognition programs.
  • Created and implemented PCHD’s first New Employee Curriculum, Leadership Development Series, and LEAN training programs.
  • Serves as Workforce Development Team Leader and active member of Strategic Plan Team, Wellness Team, and Emergency Assistance Network.
  • Developed salary frameworks with Finance, aligned to budget and strategic goals.
  • Played key role in COVID-19 pandemic response, including safety protocols and clinic support. Served on the Incident Command Team as Technology Section Chief and participated in PHEP exercises. Participate in public health emergency activities and maintained Incident Command System/National Incident Management System training.
  • Lead branding, public information, media relations, and all internal/external communications, including press releases and social media. Created and managed agency’s LinkedIn, YouTube and Facebook pages.
  • Served as a key liaison between management and employees, interpreting policies and assisting in the development of agency materials.
  • Supervise Administrative and Account Clerk and Epidemiologist including agency reporting, secretarial duties for Governing Entity Monthly Meetings, including agenda preparation, creation of resolutions and record keeping.

Payroll Consultant/ Payroll Accountant/ Secretary

City of Twinsburg
04.2014 - 03.2019
  • Processed bi-weekly payroll of over $500,000, managing complex calculations under eight different union contracts.
  • Handled special pays including retirement, sick leave, comp time, holiday pay, cash outs, and retro pays.
  • Managed an annual payroll budget of over $15 million, ensuring accuracy and compliance.
  • Prepared and reconciled W-2s, updated employee records, and managed various deductions and benefits.
  • Compiled and submitted payroll-related reports, including 941, 942, RITA, ACA, School District Tax, and Unemployment.
  • Oversaw daily financial activities, including deposits, till reconciliations, and issuing refunds.
  • Managed ARB memberships, including payment collection, account monitoring, and database maintenance.
  • Maintained records for over 7,000 members, handling registrations, waivers, and activity organization.
  • Updated the employee training manual and various policies at Twinsburg Fitness Center.
  • Created and implemented new hire procedures and training programs.
  • Assisted in the preparation of financial reports for Automatic Billing Agreements.
  • Coordinated class schedules, signage, and promotional materials.
  • Trained new employees on front desk processes and standard procedures.
  • Monitored 24/7 Access memberships and Township check applications.
  • Contributed to the city’s special events, managing setup, registration, and teardown.

Patient Access Services Financial Counselor

Cleveland Clinic
04.2014 - 10.2014
  • Proficient in various healthcare and financial systems, including ADTR, EPIC, FACTS, AHIQA, as well as insurance and financial aid applications.
  • Skilled in confirming health insurance coverage, processing co-payments, and assisting with financial aid discovery.
  • Accountable for resolving issues, providing guidance to colleagues, and managing daily financial transactions.
  • Executed managerial tasks and overseeing administrative functions during the manager’s absence.

Loan Service Specialist

First Place Bank
12.2012 - 01.2014
  • Executed the preparation of loan satisfaction documents.
  • Provided support in generating reports, managing general ledger activities, processing payments, and contributing to the daily operations of the accounting department.

Apparel Sales Lead

Dicks Sporting Goods
07.2009 - 09.2012
  • Provided customer support by offering detailed information on pricing, product availability, and specifications.
  • Demonstrated proficiency in logistics operations, including shipping, receiving, and inventory management.
  • Aided in the execution of markdown strategies, inventory signage, and visual merchandising enhancements.
  • Gained expertise in loss prevention strategies, conducting thorough shrinkage assessments, and performing audits.

Skills

  • Workforce Management
  • Policy Development
  • Employee Relations
  • Quality Improvement
  • Marketing
  • Training and Development
  • Emergency Preparedness
  • Community Collaboration

Certification

  • Kent State University – Bachelor of Science in Public Health (Health Services Administration)
  • Society for Human Resource Management Certified Professional (SHRM-CP)
  • Public Sector Human Resources Association - Certified Professional (PSHRA-CP)
  • Mental Health First Aid (MHFA)
  • SHRM-Workplace Investigations Specialty Credential
  • SHRM-People Management Qualification (PMQ) Specialty Credential
  • LEAN Certificate- Akron University
  • Essentials in Leadership Certificate- Akron University
  • Leadership Portage County- Class of 2025
  • Portage County Human Resource Association

Awards And Presentations

  • Presented Portage County Health District’s Pop-Up Pantry Model on the Ohio Department of Health’s statewide call in May 2025.
  • Speaker & Facilitator at the Leadership Portage County Business Mastermind Round Table (July 2025).
  • Scheduled to present at the Association of Ohio Health Commissioners and the Ohio Environmental Agency’s 2025 conferences in September and October on “From Policy to Purpose: Building Leadership, Culture, and Stability in Public Health.”
  • Nominated for a Celebrate Portage Award for Health Initiative (September 2025).

Timeline

Director of Personnel and Administrative Services & Public Information Officer

Portage County Combined General Health District
10.2018 - Current

Payroll Consultant/ Payroll Accountant/ Secretary

City of Twinsburg
04.2014 - 03.2019

Patient Access Services Financial Counselor

Cleveland Clinic
04.2014 - 10.2014

Loan Service Specialist

First Place Bank
12.2012 - 01.2014

Apparel Sales Lead

Dicks Sporting Goods
07.2009 - 09.2012

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