Sarah Mellor

• Greeted customers and assessed needs to recommend suitable car wash services.
• Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
• Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
• Achieved customer satisfaction by providing high-quality professional service.
• Enhanced customer satisfaction by delivering efficient and thorough car wash services.
• Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
• Maintained a clean and organized work environment, ensuring the safety of customers and employees.
• Optimized workflow by rotating between different roles within the car wash process as needed.
• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
• Assisted in training new staff members on proper car wash techniques and procedures.
• Promoted a positive workplace culture by actively contributing to team collaboration and open communication.
• Established loyal customer base through consistent quality workmanship and friendly service interactions.
• Educated customers on self-service car wash operation for safe, appropriate use.
• Collaborated with team members to streamline processes and improve overall efficiency.
• Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
• Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
• Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
• Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
• Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
• Increased repeat business with friendly and engaging interaction with customers at point of sale.
• Provided exceptional customer service, quickly addressing and resolving any issues or concerns.

• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
• Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
• Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
• Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
• Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
• Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Handled mail and packages with care to prevent damage during delivery.
• Directly interacted with customers to deliver mail, packages, and ordered goods.
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
• Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
• Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
• Helped maintain a clean work environment in the post office facility by participating in regular cleaning tasks as needed.
• Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
• Monitored weather conditions regularly to adjust delivery routes accordingly.
• Responded to customer inquiries and concerns with professionalism, enhancing public image of postal service.
• Fostered positive relationships with community members, serving as reliable point of contact for postal inquiries.
• Adapted to varying weather conditions to ensure uninterrupted mail service.
• Improved route efficiency by optimizing delivery paths, reducing overall time spent on deliveries.

Ensured documentation for memberships, vehicle registrations, and licenses was current.

Ensured accessibility of previous month's minutes through email distribution and physical copies.

Captured key points during monthly meetings aiding comprehensive understanding.

Executed community rides aimed at supporting financial needs of veteran services.

Revamped entire filing system to streamline document management.

Participated in choosing local sites to enhance veteran awareness through financial and physical assistance.

• Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
• Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
• Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
• Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
• Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
• Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
• Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
• Organized all shipping paperwork and documented customer payments to keep records accurate and current.
• Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
• Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
• Operated with safety and skill to avoid accidents and delays.
• Checked orders at home base and customer locations to identify and correct errors.
• Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
• Demonstrated adaptability in managing last-minute changes to schedules or routes without compromising timeliness or quality of service.
• Maintained high customer satisfaction levels by adhering to strict deadlines and providing excellent service.
• Utilized GPS technology to accurately navigate routes, minimizing delays due to traffic or road closures.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
• Sanitized dining ware and kitchen equipment according to health code standards.
• Enhanced customer satisfaction with timely meal preparation and consistent quality.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Collaborated with team members to ensure seamless coordination during peak service hours.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Learned other teammates' work tasks to train as backup.
• Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
• Plated and presented food following chef requirements.
• Loaded dishes, glasses and tableware into dishwashing machines.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Reduced patient stress levels through effective communication and active listening skills.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Documented patient information and care activities in electronic health record.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.