Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Miguel

The Bronx

Summary

Accomplished Recruitment Manager at Always Compassionate Homecare, adept in candidate sourcing and new hire onboarding. Leveraged effective communication and supervision skills to enhance recruitment strategies, achieving a 20% increase in successful placements. Fluent in Spanish, ensuring seamless collaboration across diverse teams. Proficient in Microsoft Office, streamlining processes and improving efficiency.

Overview

16
16
years of professional experience

Work History

Recruitment Manager

Always Compassionate Homecare
White Plains
04.2024 - Current
  • Managed a team of six recruiter
  • Developed and implemented effective recruitment strategies to attract top talent.
  • Collaborated with hiring managers to understand staffing needs and role requirements.
  • Utilized applicant tracking systems to streamline candidate management processes.
  • Conducted comprehensive interviews to assess candidate fit and qualifications.
  • Managed onboarding activities such as orientation sessions and introductions to colleagues to ensure new hires have a smooth transition into their role.
  • Developed and managed recruitment process, sourcing candidates each year to fill key positions.
  • Collaborated with department heads to understand current staffing needs and forecast future requirements.
  • Established relationships with external recruiting agencies, universities, colleges and other educational institutions in order to identify suitable candidates for open positions.
  • Attended job fairs and industry events in order to promote the company's brand image.
  • Tracked progress against recruitment goals on an ongoing basis using key performance indicators.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Suggested promotions and wage increases according to employee performance.
  • Managed compensation, insurance and vacation days within employee benefits programs.

Onboarding Specialist

Always Compassionate Homecare
White Plains
04.2023 - 04.2024
  • Welcoming newly hired employees and executing an engagement plan throughout the onboarding journey, managing the completion of the onboarding process, and ensuring a great experience for new employees, as well as a smooth start in their roles.
  • Review onboarding documents to ensure compliance and accuracy based on regulatory practices, including I-9, E-Verify, and work/education verification.
  • Take the lead in organizing and presenting orientation on a weekly basis.
  • Ensuring new hires have technical assistance to properly set up their hardware/software, and distribute manuals, passwords, and guidelines, as needed.
  • Auditing data and setting up employee profiles in internal HR systems, assisting with the coordination, preparation, and distribution of employee documentation.
  • Develop meaningful relationships to assist new hires in best gauging their needs during the onboarding and orientation process.
  • Identifying innovative and creative new ways to onboard new employees, and reach a more scalable and measurable onboarding experience.
  • Work closely with the Recruitment Team to drive success in the full-cycle recruitment of all new hires, and foster a team-based approach to better improve efforts and processes.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines, and reduce potential delays in bringing talent onboard.
  • Put together employee files and collected the required digital or physical information to meet requirements.
  • Worked closely with new hires, answering questions, and addressing various concerns during the onboarding process.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures, and processes.

Staffing Coordinator

Best-Choice Homecare
BX
10.2019 - 04.2023
  • Managing caseload of 120-130 patients
  • Maintain open communication with patients/family advising of all changes in PCA/HHA services
  • Conducting in-service classes in English/Spanish
  • Missed in's/Missed outs/EVV
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • Contacting contracts to provide updates on any changes in patients services/conditions
  • Overlook aides' timesheets weekly to ensure payroll is accurate
  • Covering the front desk to provide office support, answering all HHA/PCA questions
  • Managing high call volumes and directing calls to correct department
  • Placement of newly hired employees and ensuring the company's compliance with employment laws
  • Advisory - giving information or advice or a recommendation about what should be done
  • Teaching and raising awareness of access and privacy responsibilities
  • Organizing the various parts of an activity to enable collaboration and efficient communication.
  • Filing patients Record
  • Cover receptionist, weekend confirmation for HHA as needed
  • Provide support and serve as liaison to coordinating staff
  • Provide emergency/ escorting assistance in covering patient shift
  • Provide mentorship, intervention for HHA
  • Demonstrate commitment to such of the agency by adhering to all policies and procedures.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and reposition the patient, advising on nutrition, cleanliness, and housekeeping
  • Records patient information by making entries in the patient journal; notifying the nursing supervisor of changing or unusual conditions
  • Updates job knowledge by participating in educational opportunities
  • Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
  • Provided transportation and appointments management.

Senior Home Health Aide

Best-Choice Homecare
BX
01.2019 - 10.2019
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Improved patient outlook and daily living through compassionate care.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Tracked and reported clients' progress based on observations and conversations.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Maintained clean and well-organized environment for client happiness and safety.

Home Health Aide

Best-Choice Homecare
BX
03.2010 - 12.2018
  • Assisted clients with daily living activities in a compassionate manner.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Maintained a clean and safe environment for clients at all times.
  • Provided emotional support and companionship to enhance client well-being.
  • Documented client care activities accurately in compliance with guidelines.
  • Coordinated with family members to address client needs effectively.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Prepared meals and snacks according to prescribed diets.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Improved patient outlook and daily living through compassionate care.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.

Education

Associate of Applied Science - Dietetic And Nutrition

Bronx Community College of The City University of New York
The Bronx, NY
06.2018

GED -

LaGuardia Community College of The City University of New York
Long Island City, NY
01.2010

Skills

  • Fluent in Spanish
  • Supervision and training
  • Time and priority management
  • Computer savvy, type 65 wpm
  • Effective listening and communication skills
  • Computer literate in Microsoft Office
  • New hire onboarding
  • Performance tracking
  • Recruitment and hiring
  • Pre-employment screening
  • New hire orientation
  • Staffing agency coordination
  • Candidate sourcing
  • Onboarding processes

Timeline

Recruitment Manager

Always Compassionate Homecare
04.2024 - Current

Onboarding Specialist

Always Compassionate Homecare
04.2023 - 04.2024

Staffing Coordinator

Best-Choice Homecare
10.2019 - 04.2023

Senior Home Health Aide

Best-Choice Homecare
01.2019 - 10.2019

Home Health Aide

Best-Choice Homecare
03.2010 - 12.2018

Associate of Applied Science - Dietetic And Nutrition

Bronx Community College of The City University of New York

GED -

LaGuardia Community College of The City University of New York

Similar Profiles

CREATE PROFILE
Sarah Miguel
Want your own profile? Create for free at Resume-Now.com