Sarah Miller
COLUMBUS,OH
Summary
Customer-oriented Store Manager offering over 8 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Facility Manager
Platinum Cleaning
Columbus , OH
2018.11 - 2020.12
- Planned and coordinated the maintenance of facility equipment and systems.
- Prepared and submitted reports on facility operations, including budget updates.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
- Conducted regular inspections of facilities to ensure safe working conditions.
- Managed contracts related to building services such as janitorial or security services.
- Supervised personnel responsible for maintaining groundskeeping activities at the facility.
- Monitored inventory levels of supplies used in the facility's operations.
- Liaised between tenants, residents and property owners, management concerning any tenant, resident inquiries or requests.
Store Manager
newuses
Reynoldsburg , Ohio
2013.04 - 2018.08
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Identified opportunities for cost savings through waste reduction initiatives.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
Education
High School Diploma -
Pickerington High School Central
Pickerington, OH2008-05
Skills
- Cost-Reduction Methods
- Space Utilization
- Employee Hiring
- Performance Evaluation
- Supplier Contracts Management
- Operational Efficiency and Safety
- Service Planning and Scheduling
- Cost-Reduction Strategies
Timeline
Facility Manager
Platinum Cleaning
2018.11 - 2020.12
Store Manager
newuses
2013.04 - 2018.08
High School Diploma -
Pickerington High School Central
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