Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sarah Miller

Lancaster,SC

Summary


Passionate, experienced and motivated professional with a long-standing track record of delivering high-quality customer care and collaborating effectively with diverse teams.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Business Development / API Integration Specialist

Span Enterprises- TaxBandits
Rock Hill, SC
07.2023 - Current
  • Played a pivotal role in the success of our clients by managing the entire lifecycle of their engagement with our software platform.
  • Acted as a primary point of contact for clients. Insured prompt communication and effectively coordinated communication between our technical team and the client to swiftly resolve any issues or concerns.
  • Took charge of the onboarding process, meticulously organizing all necessary paperwork such as NDA's and other legal documents, insuring a smooth onboarding process for our clients.
  • Provided hands on support to clients, guiding them through the integration of our API into their existing systems and troubleshooting any issues that arose along the way.
  • Fostered strong relationships with clients by deeply understanding their needs and proactively identifying opportunities for cross selling our products and services.

Office Manager

FAA Aero-Med
Fort Lauderdale, FL
11.2016 - 09/01/22
  • Developed and nurtured strong and trusting relationships with clients and colleagues, fostering a positive and collaborative work environment.
  • Demonstrated prompt responsiveness to information requests while upholding stringent security measures.
  • Effectively managed multiple tasks and deadlines in the fast-paced FAA setting, showcasing strong time management and prioritization skills.
  • Utilized problem-solving abilities to analyze complex issues and provide effective solutions in a fused healthcare and Federal government environment.
  • Applied analytical thinking skills to assess data, identify patterns, and make critical decisions, ensuring optimal outcomes.
  • Maintained strict compliance with HIPAA protocols to ensure the utmost confidentiality and privacy of patient information.

Education

Associate of Science - Environmental Science

Cuyahoga Community College
Cleveland, OH

Associate of Arts - Communications

Broward College
Fort Lauderdale, FL

Certification

Coding: Full Stack Web Development Certificate

SQL / MYSQL / JavaScript

Issued by UNC Charlotte School of Professional Studies

Timeline

Business Development / API Integration Specialist

Span Enterprises- TaxBandits
07.2023 - Current

Office Manager

FAA Aero-Med
11.2016 - 09/01/22

Associate of Science - Environmental Science

Cuyahoga Community College

Associate of Arts - Communications

Broward College

Coding: Full Stack Web Development Certificate

SQL / MYSQL / JavaScript

Issued by UNC Charlotte School of Professional Studies

Sarah Miller