Sarah Miller
Fillmore,IN
Summary
Offering compassionate and calm demeanor with dedication to learning and growing in crisis intervention. Brings understanding of mental health challenges and importance of timely response, combined with skills in de-escalation and communication. Ready to use and develop crisis management and active listening skills in a professional role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crisis Intervention Specialist
Sheltering Wings Center for Women
08.2024 - Current
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
- Member of on-call emergency response team for crisis intervention within facility.
- Received crisis calls and helped safety plan with the individual on the phone upon bringing them into shelter
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Family Support Specialist
Healthy Families
08.2023 - 08.2024
- Responsible for initiating and maintaining regular and long-term (up to three or five years) contact and support with families
- Provide interventions that are family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors
- The FSS partners with families and honors diverse family structures and parenting practices
Preschool Teacher
Sonshine Kids Ministry
10.2022 - 02.2023
- Provide care for children 6 weeks-5 years old
- Teach basic skills of child development for proper age groups
- Prepare children for social, emotional, and intellectual life circumstances
- Keep classrooms clean and well organized
- Keep classrooms organized within the 10 learning centers
- Update parents with child's progress throughout the day using TadPoles
Therapeutic Care Specialist
Adult and Child
10.2021 - 01.2022
- Support youth and families in obtaining permanency, maintaining stability, well being, and safety
- Support youth and families to meet their highest level of functioning in all environments
- Provide clinical treatment to youth and families
- Provide crisis intervention/emergency services
- Communicate and collaborate with collateral contacts, stakeholders and referral sources
- Provide crisis intervention/emergency services
- Accountability and documentation
- Participate in training and development
- Creating a professional and ethical environment
Victims Advocate
Desert Rose Foundation
07.2019 - 07.2021
- Helping the residents find a job
- Getting in the habit of staying on a consistent schedule
- Filling out protective orders
- Case management
- Working on long term and short-term goals with clients
- Apply for food stamps, health insurance, pay past bills, and fill out any paperwork needed for DCS
- Handle crisis calls
Education
BACHELOR OF SOCIAL WORK -
IUPUI
05.2021
Skills
- Risk evaluation
- Professional boundaries
- Verbal de-escalation
- Substance abuse awareness
- Nonviolent communication
- Client confidentiality
- Crisis assessment
- Suicide prevention
- Empathy display
- De-escalation techniques
Certification
- Trauma Informed Care, 08/01/23
- CPR Certification, 2024
- Crisis Intervention and De-Escalation Training, 2024
Activities
- Boys and Girls Club, Franklin, IN, Interacting with the children and forming trusting relationships.
- Partners in Housing, Indianapolis, IN, Collaborated with the director and completed a social work documentary.
- Boys and Girls Club, Indianapolis, IN, Spend one on one time with the children.
- Lighthouse Missions, Terre Haute, IN, Serve food to residents and interact with them.
- Beyond Homeless, Greencastle, IN, Prepare food and serve to residents.
- Christ Pregnancy Center, Greencastle, IN, Fold clothes for those running the center and clean around the building.
Timeline
Crisis Intervention Specialist
Sheltering Wings Center for Women
08.2024 - Current
Family Support Specialist
Healthy Families
08.2023 - 08.2024
Preschool Teacher
Sonshine Kids Ministry
10.2022 - 02.2023
Therapeutic Care Specialist
Adult and Child
10.2021 - 01.2022
Victims Advocate
Desert Rose Foundation
07.2019 - 07.2021
BACHELOR OF SOCIAL WORK -
IUPUI
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