Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sarah Miller

Sparks

Summary

Dynamic Workers' Compensation Claims Examiner with a proven track record at Sedgwick Claim Management Services. Expert in negotiating settlements and managing complex claims, demonstrating strong analytical skills and effective communication. Recognized for achieving timely resolutions while maintaining organized documentation and fostering collaborative relationships within teams. Experienced in customer service and handling challenging individuals.

Overview

10
10
years of professional experience

Work History

Workers' Compensation Claims Examiner

Sedgwick Claim Management Services
10.2014 - Current

Analyze and processe complex California workers' compensation claims by investigating to determine compensability and exposure.


Manage claims through well developed action plans to an appropriate and timely resolution.


Negotiate settlement of claims within designated authority.


Manage reserves, calculate and set up temporary and permanent disability in a timely fashion.


Manage the litigation process to ensure timely and cost effective resolution.


Coordinate with vendor referrals for medical treatment, litigation and investigation.


Manage claim recoveries.


Communicate claim activity and processing with the claimant and client in a professional manner.


Ensure claim files are properly documented with the proper coding.

Education

Bachelor of Arts - English

California State University, East Bay
Hayward, CA
01-2012

Associate of Arts - English

Diablo Valley College
Pleasant Hill, CA
01-2010

Skills

Excellent oral and written communication including presentation skills

Experience with Microsoft Office products

Analytic and interpretive skills

Good interpersonal and negotiation skills

Ability to work in a team environment

Problem solving

Able to handle multiple priorities and meet deadlines

Strong organization skills

Interests

Baking desserts

Reading mystery or historical fiction novels

Drawing

Timeline

Workers' Compensation Claims Examiner

Sedgwick Claim Management Services
10.2014 - Current

Bachelor of Arts - English

California State University, East Bay

Associate of Arts - English

Diablo Valley College
Sarah Miller