Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sarah Mills

Oakland,ME

Summary

Highly accomplished and results-driven business and consumer specialist with eighteen years of experience; with proven organization, sales, and leadership skills. My objective is to obtain a challenging career where my or work ethic, academic skills will add value to your organization, and where I may continue to grow.

Overview

19
19
years of professional experience

Work History

Sales Executive

Fortins Home Furnishings
08.2020 - Current
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Cultivated relationships with vendors and distributors to negotiate best available prices.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Processed new customer credit applications accessing credit agency data to open new accounts.

Advanced Card Soltutions

Bank Of America
05.2018 - 07.2020
  • Receive inbound calls from new and existing clients
  • Review clients accounts and complete necessary tasks
  • Overcame client objections by using friendly, and persuasive strategies
  • Use active listening skills to assess customer needs, means and desires
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
  • Exceed sales targets on consistent basis
  • Peer mentor to new highers. Assisting the new hires with learning the systems and best demonstrated practices in customer service and call handling.

Keyholder/Retail Solution Specialist/Sales Manager

Verizon Wireless
05.2006 - 05.2018
  • Administrated daily operations to ensure that all policies/promotions were adhered by all staff within store
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Cultivated strong business relationships with customers to drive business development, and sales. Which resulted in high sales ranking over years, and countless company achievements
  • Performed all necessary floor merchandising initiatives in collaboration with merchandising department
  • Assisted with inventory counts, inventory shortages, along with daily inventory reports
  • Assisted with opening and closing store procedures, cash flow, and daily reporting adjustments
  • Performed daily calls to business customers to ensure all wireless needs were being met
  • Assistant to General Manager
  • Accomplished multiple tasks within established timeframes.

Education

Certification - Professional Retail Sales & Management Certificate

Bellevue University
Bellevue, NE
08.2011

High School Diploma -

Lawrence High School
Fairfield, Maine
2003

Skills

  • Strong Communication skills
  • Strong Interpersonal skills
  • Strong critical thinking skills
  • Fast learner, and enjoy learning new things
  • Ability to multi-task in fast paced environments
  • Self-disciplined
  • Excellent team player
  • Self-motivated
  • Creative Problem solver
  • Strong leadership skills
  • Sales Team Leadership

Accomplishments


  • Pinnacle diamond winner 2019
  • Winner/gold circle for making top 20% nationwide within company for years 2007-2017
  • State of Maine hall of fame Customer service excellence winner 2011-2015

Timeline

Sales Executive

Fortins Home Furnishings
08.2020 - Current

Advanced Card Soltutions

Bank Of America
05.2018 - 07.2020

Keyholder/Retail Solution Specialist/Sales Manager

Verizon Wireless
05.2006 - 05.2018

High School Diploma -

Lawrence High School

Certification - Professional Retail Sales & Management Certificate

Bellevue University

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