Sarah Minerd
Andover,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Recruitment Specialist
AMR
Wichita , Kansas
07.2023 - Current
- Performed data entry tasks for patient information into electronic health record systems.
- Maintained records of patient interactions, documenting all inquiries and resolutions.
- Entered data into the computerized registration system to update patient demographics records.
- Maintained confidentiality of patient information at all times in compliance with HIPAA regulations.
Technical Support Advisor
Concentrix
Wichita , Kansas
12.2022 - 07.2023
- Created reports on customer complaints and feedback for management review.
- Resolved escalated customer service issues in a timely manner.
- Troubleshot customer inquiries related to software and hardware issues.
- Served as first point of contact for incoming technical service calls and emails.
Reservation Sales Representative
Marriott International, Inc.
Wichita , Kansas
10.2019 - 06.2020
- Answered incoming calls from customers regarding reservations requests and changes to existing bookings.
- Updated internal databases with guest information such as contact details and preferences.
- Followed up with customers to ensure satisfaction with their reservation experience.
- Researched rate discrepancies and addressed customer billing issues promptly.
Kids Club Manager
Genesis Health Clubs
Wichita , KS
02.2016 - 10.2019
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Responded quickly and appropriately to emergency situations as they arise.
- Provided day-to-day supervision of staff and children in a safe, nurturing environment.
Education
Associate of Applied Science - Entrepreneurship, Marketing And Management
Butler County Community College
El Dorado, KS08-2025
High School Diploma -
Andover Central High School
Andover, KS05-2018
Skills
- Relationship Building
- Social Media Recruiting
- Data Entry
- Leadership Qualities
- Document Management
- Record Preparation
Timeline
Recruitment Specialist
AMR
07.2023 - Current
Technical Support Advisor
Concentrix
12.2022 - 07.2023
Reservation Sales Representative
Marriott International, Inc.
10.2019 - 06.2020
Kids Club Manager
Genesis Health Clubs
02.2016 - 10.2019
Associate of Applied Science - Entrepreneurship, Marketing And Management
Butler County Community College
High School Diploma -
Andover Central High School