Sarah Molzan
Housatonic,TX
Summary
Dynamic Wellness Advisor with proven success leveraging outstanding people skills and holistic wellness expertise to exceed sales targets. Bilingual in English and Spanish, I excel in customer engagement and health coaching, consistently enhancing client satisfaction and driving program participation through effective motivation strategies.
Wellness professional prepared for impactful contributions in wellness advisory and sales roles. Proven success advising clients on wellness solutions and fostering long-term customer relationships. Known for teamwork and flexibility in dynamic environments, with strong skills in communication and relationship management.
Overview
16
16
years of professional experience
Work History
Wellness Advisor Sales Associate
Beem Light Sauna
05.2025 - 12.2025
- Educated clients on benefits of infrared sauna therapy.
- Assisted in achieving sales targets through effective customer engagement.
- Maintained product knowledge to address client inquiries and concerns.
- Demonstrated sauna equipment features to enhance customer experience.
- Supported marketing initiatives by promoting wellness programs and events.
- Consistently met or exceeded personal sales targets by employing effective selling strategies tailored to each customer''s needs.
- Conducted regular follow-ups with customers to ensure their continued satisfaction and progress towards wellness goals.
Member Engagement Coordinator
Signify Health
09.2022 - 06.2024
- Coordinated outreach initiatives to engage clients and foster relationships.
- Managed scheduling for events, ensuring alignment with operational goals.
- Supported implementation of community programs, enhancing health resources accessibility.
- Built and maintained relationships with community organizations.
- Developed and implemented dynamic communication strategies.
Banquet Captain
Richland Country Club
04.2018 - 05.2020
- Led banquet staff in delivering exceptional service during high-volume events.
- Coordinated event logistics, ensuring seamless execution from setup to teardown.
- Trained and mentored new team members on service standards and procedures.
- Collaborated with kitchen staff to align menu offerings with client expectations.
- Managed inventory and supplies, optimizing resources for event needs.
- Resolved guest inquiries and issues promptly, maintaining high service quality standards.
- Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
Fraud Prevention Specialist
Genesco
04.2016 - 01.2018
- Analyzed transaction data to identify and mitigate potential fraud risks.
- Collaborated with cross-functional teams to enhance fraud prevention strategies.
- Developed and implemented training programs for staff on fraud detection techniques.
- Conducted regular audits of account activities to ensure compliance with policies.
- Monitored real-time transactions using advanced fraud detection systems.
Pastry Chef/Special Events Coordinator
Petite Sweets
04.2011 - 02.2015
- Developed and executed innovative pastry recipes, enhancing seasonal menu offerings.
- Supervised pastry production team, ensuring adherence to quality standards and operational efficiency.
- Implemented streamlined processes for inventory management, reducing waste and improving cost-efficiency.
- Trained and mentored junior pastry chefs, fostering skill development and teamwork within the kitchen.
- Conducted regular quality control checks on pastries to maintain consistency in taste and presentation.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Managed in-store, pick-up orders and catering needs.
Tanning Consultant
Eclipse Sunless Tanning
04.2010 - 07.2012
- Provided personalized tanning consultations to clients, ensuring optimal results and satisfaction.
- Educated clients on sunless tanning products and best practices for application and aftercare.
- Maintained cleanliness and organization of tanning equipment and workspace to ensure client safety.
- Developed training materials for new consultants, enhancing onboarding process and knowledge retention.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Education
Associate of Arts - Culinary
Le Cordon Bleu
Pasadena, CA01-2011
Skills
- Outstanding people skills
- Bilingual in English and Spanish
- Motivation strategies
- Holistic wellness
- Health coaching
- Customer service
- Sales and upselling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Highest sales through effectively helping with all sales related positions.
- Achieved Highest wellness appointment scheduling with accuracy and efficiency while at Signify Health
- Achieved coordinating private events and new pastry ideas with accuracy and efficiency.
Languages
Spanish
Full Professional
Timeline
Wellness Advisor Sales Associate
Beem Light Sauna
05.2025 - 12.2025
Member Engagement Coordinator
Signify Health
09.2022 - 06.2024
Banquet Captain
Richland Country Club
04.2018 - 05.2020
Fraud Prevention Specialist
Genesco
04.2016 - 01.2018
Pastry Chef/Special Events Coordinator
Petite Sweets
04.2011 - 02.2015
Tanning Consultant
Eclipse Sunless Tanning
04.2010 - 07.2012
Associate of Arts - Culinary
Le Cordon Bleu