Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sarah Montgomery

Fredericksburg,VA

Summary

Experienced librarian specializing in special and academic library systems. Adept at providing research assistance, training on databases and research skills, and managing archival processes. Possess strong problem-solving abilities, a passion for continuous learning, and exceptional communication skills to effectively collaborate with colleagues and support patrons in achieving their information needs.

Overview

23
23
years of professional experience

Work History

Reference/Research Librarian

Progressive Federal Technology Systems
03.2016 - Current
  • Provide reference and research services for the Defense Acquisition University (DAU) faculty, staff, and students and Defense Acquisition Workforce by performing reference interviews, evaluating clients’ requirements and developing search strategies, and identifying and evaluating authoritative data, statistics, and information. Assist users with effective use of library resources and databases. Support faculty and staff in ongoing special research projects and webinar development using library resources. Serve as Point of Contact for research requests for the DAU Administration, Defense Systems Management College and, DAU Midwest campus. Research and recommend library resources and tools and market library resources to DAU users. Checked out/in circulating materials in SIRSI/Dynix. Work with the librarian team to design, create, and maintain LibGuide pages including 2 weekly new centers, Current Research Resources on acquisition topics, and individual pages on 40+ Major Defense Acquisition Programs (MDAPs) as well as other pages as requested. Design instructional media as needed. Design research and information literacy instructional lessons on licensed/public domain resources including PowerPoint and Camtasia and deliver training remotely and in person. Serve as the librarian POC for the Senior Service College Fellows program at Aberdeen Proving Ground, Huntsville, and Picatinny Arsenal, providing extensive training to the Fellows on research skills and search strategies and provide research support for their projects. Maintain reference services metrics. Create and maintain documentation on processes and procedures.
  • (Position has been remote since March 2020)

Archivist

Progressive Federal Technology Systems
12.2018 - 01.2022
  • Coordinated digitization of archival collections by documenting processes, collaborating with the Systems Librarian on taxonomy for Dublin Core metadata, training paraprofessional staff, and monitoring image quality and training progress. Provided reference and research services for special collections materials by performing reference interviews, evaluating clients’ requirements and developing search strategies, and identifying and evaluating authoritative data, statistics, and information. Uploaded image and video files to Kaltura. Managed the deaccession of the physical collection by partnering with other Department of Defense libraries including the Pentagon library and various base libraries as well as DAU faculty and staff to find new locations for the materials in the collection. Worked with DAU facilities to transfer materials and to dispose of items, as necessary, according to federal guidelines.

Adjunct Faculty, Nursing and Allied Health

Reynolds Community College
01.2010 - 01.2020
  • Teach one to two credits of Aikido per semester, as needed. Create lesson plans and handouts based on physical education department specifications. Maintain Blackboard/Canvas pages and class rosters.

Librarian

Chesterfield County Libraries
12.2015 - 03.2016
  • Served as the Librarian on duty during evening hours and Saturdays. Facilitated discovery of and access to library collections (both analog and digital). Encouraged and demonstrated use of self-check-out, assisted and trained customers to check their library accounts and performed related functions (e.g. check fines, place holds, and renew library materials). Worked at the reference desk providing assistance with a wide range of reference/research requests in person, via email, and phone. Produced and conducted instructional programs and activities such as use of search engines and databases. Assisted collections management in weeding materials from collection and ordering replacement copies based on established criteria.

Imaging Production Supervisor

Ancestry.com
11.2013 - 12.2015
  • Directed daily operations for Ancestry.com's largest remote scanning site located at the Virginia Department of Vital Records. Managed a team of 19 and performed supervisory functions such as hiring, leave approvals, team building, training, and timesheet approval. Evaluated all work ensuring that a minimum of 10,000 images were completed weekly per scanner and 200,000 images weekly for the site with minimal errors. Developed and implemented training procedures and best practices. Established and documented Ancestry.com’s first on-site quality control process for remote sites. Coordinated with assigned Department of Vital Records and Library of Virginia staff to ensure records are available and accessible in order to complete concurrent projects by targeted deadlines. Recommended items for preservation as necessary. Analyzed project workflow and reported results in weekly and monthly reports. Proposed process improvements to the Domestic Imaging Manager and implemented all necessary changes promptly. Collaborated with remote teams on project process, rescans, inventory issues, IT assistance, and equipment needs. Converted all closed records projects from JPG to JPEG 2000. Monitored project budget, performed monthly forecasting, reconciled budgeted reports, as well as reviewed and approved purchase requests. Conducted weekly meetings to apprise staff of project changes, current issues or concerns, and overall site functions. Promoted and successfully implemented a new team incentive process that consistently improved overall production by 20%.

Circulation and Archives Assistant

Library of Virginia
01.2013 - 11.2013
  • Staffed the Circulation and Microfilm desks and provided directional and informational assistance to patrons. Registered patrons, communicated policies and procedures, interpreted informational needs and applied knowledge of the collection, catalog, and finding aids to assist patrons in the use of the collection. Provided reference assistance in locating resources in the microfilm collection and OPAC for users. Assisted patrons in locating and requesting research materials. Created patron records and circulated materials in. Assigned microfilm readers and scanners, trained patrons on equipment use and locating microfilm, and reshelved microfilm. Maintained usage statistics. Volunteered and took responsibility for the Virginia Author's room book display and the updating and correction of microfilm labels. Identified and volunteered for new projects.

Library Assistant I

Reynolds Community College
01.2011 - 01.2013
  • Aided patrons in locating materials. Used reference interview techniques to determine patron needs. Checked out materials and updated patron records in Aleph. Checked out study rooms to group users and monitored usage and patron behavior. Trained patrons on the use of online catalog and assisted them with locating research materials. Reshelved materials. Kept stacks, study rooms, and study carrels in order. Enforced quiet zone as needed. Assisted with closing procedures. Maintained statistics via online calendar and statistics module.

Borrowing and Document Delivery Supervisor (Library Specialist II)

Virginia Commonwealth University Libraries
01.2006 - 01.2011
  • Supervised, hired, and trained a team of 8+. Processed interlibrary loan and document delivery requests for both hardcopy and electronic materials using ILLiad, OCLC, and DOCLINE. Routinely searched VCU library databases and OCLC to identify materials held in the VCU collections. Routinely assisted patrons either in person or remotely with locating requested materials located in the electronic databases. Communicated with library staff and patrons via phone and email and in person. Routinely handled and resolved customer complaints either directly or after being referred by other staff. Oversaw the creation of training manuals and wikis: coordinating staff assignments and editing and compiling content. Maintained monthly and yearly department statistics and reports including the annual copyright clearance report and ILLiad statistics, verifying accuracy of information and noting trends. Developed relationships across the organization to collaborate on projects and implement policy changes.

Senior Library Assistant

Chesterfield County Libraries
01.2003 - 01.2006
  • Worked the circulation desk charging and discharging materials, created and updated customer records, collected fees, and handled hold requests and pickup. Greeted patrons and provided directional information. Assisted customers with the reservation and use of public use computers. Repaired materials and ordered replacement parts for audio books.

Education

MLIS - Library and Information Science

San Jose State University
01.2015

BAs - English & Music

Chowan University
01.2001

Skills

  • Research support
  • User experience
  • Presentation development
  • Teamwork and collaboration
  • Library instruction
  • Project management
  • Digital archiving
  • Organizational skills
  • Interlibrary loan

Timeline

Archivist

Progressive Federal Technology Systems
12.2018 - 01.2022

Reference/Research Librarian

Progressive Federal Technology Systems
03.2016 - Current

Librarian

Chesterfield County Libraries
12.2015 - 03.2016

Imaging Production Supervisor

Ancestry.com
11.2013 - 12.2015

Circulation and Archives Assistant

Library of Virginia
01.2013 - 11.2013

Library Assistant I

Reynolds Community College
01.2011 - 01.2013

Adjunct Faculty, Nursing and Allied Health

Reynolds Community College
01.2010 - 01.2020

Borrowing and Document Delivery Supervisor (Library Specialist II)

Virginia Commonwealth University Libraries
01.2006 - 01.2011

Senior Library Assistant

Chesterfield County Libraries
01.2003 - 01.2006

BAs - English & Music

Chowan University

MLIS - Library and Information Science

San Jose State University

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