Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Moore

Savannah,GA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Interested in expanding my knowledge and experiencing new aspects of the food and service industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Treylor Park Hitch
03.2021 - 01.2024
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Handled cash accurately and prepared deposits.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Interacted well with customers to build connections and nurture relationships.

Lead Hostess

Ordinary Pub & The Broughton Common
02.2020 - 01.2021
  • Enhanced guest experience by efficiently managing reservations and seating arrangements.
  • Streamlined the check-in process for faster service, resulting in increased customer satisfaction.
  • Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
  • Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.

Bar Manager

Tondee's Tavern
07.2015 - 12.2020
  • Increased revenue with creative marketing initiatives and promotional events.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Filled in any position required including prep cook & line cook as needed.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Education

Graphic Design

Savannah College of Art And Design
Savannah, GA

Skills

  • Employee Relations
  • Employee Scheduling
  • Business Operations Knowledge
  • Workflow Coordination
  • Team Leadership Expertise
  • Inventory Control
  • Food Safety and Sanitation
  • Financial Reporting
  • Menu Development
  • Sales Forecasting
  • Organizational skills
  • Customer service
  • Attention to detail
  • Conflict resolution
  • Quality assurance

Certification

Serve Safe Certified

Timeline

Assistant General Manager

Treylor Park Hitch
03.2021 - 01.2024

Lead Hostess

Ordinary Pub & The Broughton Common
02.2020 - 01.2021

Bar Manager

Tondee's Tavern
07.2015 - 12.2020

Graphic Design

Savannah College of Art And Design

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Sarah Moore