Sarah Moradi

• Supports the team in delivering planned value for the organization, stakeholders, and customers
• Reinforces Agile SAFe framework and scrum principles to meet sprint and PI objectives
• Ensures team focus on sprint goals, managing scope creep, and successful sprint completion
• Guides team and peers on Agile/Scrum best practices and values
• Encourages self-organization for high performance
• Coaches team to higher Agile maturity at a comfortable pace
• Facilitates Agile ceremonies (stand-ups, backlog refinements, sprint planning, retrospectives)
• Assists in completing work through servant leadership, facilitating meetings, and planning
• Removes impediments and coordinates dependencies with other teams
• Builds an environment of continuous improvement and positive team dynamics
• Enables discussion, decision-making, and conflict resolution within and across teams
• Coordinates with other teams to share relevant information
• Maintains transparency within the team and with peer teams
• Supports the Product Owner, ensuring a healthy backlog and clear requirements.
• Guides the team in estimating effort, establishing velocity, and capacity for sprints
• Ensures the team works within capacity to deliver sprint goals and prioritizes tasks appropriately
• Organizes and facilitates PI Planning and tracks the progress throughout the quarter
• Coordinates with senior management to align project goals with organizational objectives and strategic initiatives
• Managed project timelines, budgets, and resources, ensuring projects were completed on time and within budget
• Developed comprehensive project plans and coordinated cross-functional teams to execute tasks
• Identified project risks and implemented mitigation strategies to ensure successful project delivery
• Conducted regular project status meetings and communicated updates to stakeholders, ensuring transparency and alignment
• Conducted project evaluations and post-mortems/retros to identify lessons learned and areas for improvement

• Organized and facilitated work planning, PI planning, daily stand-up meetings, reviews, demos, retrospectives, and sprint and release planning
• Coached immature delivery teams on best practices to increase agile maturity
• Worked with the Product Owner, helps to create a product roadmap, coaches the writing of value-driven user stories, features, and epics, and maintains a well-refined backlog
• Acquired and coordinated necessary resources to meet project needs
• Planned and tracked all project activities using Jira, Teams, SharePoint and other project management tools
• Worked with business analysts and solution architects to develop high level understanding of scope and translate the requirements into effective project plan
• Conducted planning sessions with various stakeholders to create documented management plans that specify the project plan and scope
• Participated in technology/solution decisions with architecture and product teams for projects and ensure that technical design, unit testing, deployment, and implementation requirements are properly documented
• Upon project completion conducted meetings with stakeholders to ensure a smooth transition of services from implementation to support
• Managed end-to-end delivery of multiple workstreams in line with strategic business objectives and organization guidelines
• Collaborated with other Scrum Masters within the organization through various COP's
• Managed and support the project prioritization and intake process
• Managed project scope and time and increment and sprints effectively
• Ensured quality of project team deliverables
• Anticipated, identified, and resolved roadblocks
• Delivered quality deliverables for management requests in a timely manner with resiliency and flexibility
• Managed and adapted to changes effectively

• Enabled teams to achieve the best possible outcomes for the business using Scaled Agile Framework (SAFe)
• Organized and facilitated planning, PI planning, daily stand-up, reviews, retrospectives, backlog refinements, sprint planning & release planning
• Managed and supported project prioritization of development work and ensured priorities were addressed
• Facilitated continuous improvement & standardization of Agile best practices across multiple Agile teams
• Supported the execution of the product vision & assist in change where needed
• Proactively enabled impediment resolution within teams in an efficient & cost effective manner
• Provided leadership & coordination among various internal and external teams ex: communicating dependencies & resolving risks
• Interfaced with functional managers, Product Owners, other delivery teams & other Scrum Masters
• Provided servant leadership to the delivery teams & acted as a role model for best practices / behavior to create & maintain a positive & collaborative working environment
• Coached the delivery teams & mentored the teams in promoting Agile thinking
• Managed conflict resolution, reporting and escalated issues that involve risk and managed dependencies that were impeding the team's capability to deliver
• Facilitated the team's decision making, enabling close cooperation across all roles and functions
• Facilitated scrum events and processes to assist the teams in delivering value for the product & clients
• Established & maintained transparent, effective yet diplomatic communication among all stakeholders and teams
• Completed and shared sprint reports based on the Demo and Product Owner acceptance
• Created several processes and documentation in Confluence
• Managed the team's working agreement and page in Confluence

• Solved problems through automation, serving as subject matter expert (SME) for built applications & technical liaison to business leaders
• Solicited requirements from the business / users, creating user stories, prioritizing requirements per business partners direction & propose delivery estimates & provide capabilities roadmap
• Worked with users to define scope of project & communicated/managed scope with delivery team
• Liaison between engineers & end users throughout the SDLC & project lifetime
• Documented product strategy & roadmap into quarterly & sprint level goals by priority
• Communicated priorities & the product vision to the Agile delivery team
• Delivered features & corresponding prioritization & justification based on customer / business value
• Performed product demos to customers, partners & other stakeholders
• Helped develop acceptance criteria for features & stories based on the product strategy to ensure successful delivery
• Defined, monitored & evolved product success metrics & business goals (ex: KPIs) with input from LOB partners
• Enforced Agile/Scrum best practices to improve prioritization & team productivity for each Enterprise sprint
• Lead Scrum ceremonies: daily stand up, sprint planning, sprint review, demo, refinements, sprint retrospective & release planning
• Supported new Product Owner in creating user stories, prioritization & refining requirements
• Tracked & reported delivery team velocity & managed each sprint scope with correct resource allocation
• Built a culture of high performance, using empirical data to help teams assess Scrum maturity & increase velocity
• Mitigated risks by instilling a collaborative work environment that encourages adaptability, accountability & transparency as well as coordinated any dependencies among teams & with other Scrum Masters
• Worked with leads to manage engineer's bandwidth to ensure correct prioritization of time
• Coached the development team / stakeholders on best Agile/Scrum practices as well as offer ideas on areas of improvement to ensure requirements are fulfilled in the SDLC
• Acclimatized team's approach based on any cultural shifts & regulatory requirements
• Improved collaboration between Agile & Waterfall teams, adapting quickly to evolving development methodologies
• Partnered with new product owner & lead decision makers, providing continuous guidance to the delivery team as well as continuous backlog refinement, sprint planning & guarantee sprint deliverables, requirements, risk & security measures exceed expectations
• Supported & managed teams throughout all stages of the SDLC

Results:

• Awarded 11 corporate recognitions from managers & peers for ability to align diverse teams around a single purpose, provide unwavering support to stakeholders & users while meeting challenging deadlines

• Improved knowledge, skills, & abilities of 10+ staff in using business-critical customer relationship management (CRM) system- Applied knowledge of core business drivers to offer technical & business process enhancement solutions- Analyzed CRM functionality, identifying ways to align system capabilities with overarching business goals- Trained team on Agile/Scrum methodologies, various CRM tools, & regular software updates
• Results Streamlined business processes, helping reduce employee strain & project delays Unified cross-functional efforts, aligning business & enterprise stakeholders around common goals