Sarah Moratto
Summary
Well-qualified government professional with demonstrated understanding of event management, customer services, and and cross-disciplinary team building. Skills include excellent written and verbal communication, attention to detail, and management of timelines and deliverables .
Overview
11
11
years of professional experience
Work History
Small Business Engagement Manager
City of Phoenix - Aviation Department
05.2021 - Current
- Perform high level community outreach to small and local businesses for contracting opportunities at Phoenix Sky Harbor International Airport in both construction and professional services
- Develop, coordinate, and facilitate community outreach events throughout the year including the Aviation Business Summit, which in 2023 saw a record attendance of over 300 attendees
- Serve as department liaison with the Equal Opportunity Department (EOD), including monitoring the interdepartmental agreements and amendments and collaborating on small business program requirements
- Oversee the development and submission of the Small Business Investment portion of the annual Equal Opportunity Plan, which received the highest possible rating of Exceptional in FY 2021-2022
- Coordinate the inclusion of the small business considerations in department procurements and contracts
- Participate in professional organizations focused on the aviation industry and minority owned businesses in the airport environment
- Provide regular reports related to community outreach, program development, and event results for the department's Executive Team, the City Manager's Office, and Phoenix City Council.
Management Assistant II
City of Phoenix - Aviation Department
12.2019 - 05.2021
- Staffed the Phoenix Aviation Advisory Board, including preparation of meeting agendas, providing support during meetings, and managing correspondence with Board members as needed
- Oversaw the routing process for City Council Reports and Advisory Board reports
- Provided support to the Director and Assistant Directors of the Aviation Department in areas such as strategic business planning, report writing, agenda planning, and others as assigned
- Managed the Aviation internship program consisting of training and supervising the selected interns during their 18-month program
- Supervised the Administrative team in the Director's Office including an Administrative Assistant I and two Administrative Aides
- Provided administrative support in tasks such as budget review, shopping approval, weekly report review, Management Achievement Plan coordination, and others as assigned
- Served as Department liaison to the City Manager's Office and City Council Offices.
Environmental Data Analyst
City of Phoenix - Aviation Department
10.2018 - 12.2019
- Researched and analyzed airspace and noise data, environmental procedures and protocols, and airport planning documents using software including Adobe, Excel, GIS, Plane Noise, EnvironmentalVue, etc
- Managed projects including environmental record management, hazardous building materials consultant support, and tracking of fixed based operators at all three City of Phoenix airports
- Supported leadership in website management, newsletter design and review, event planning, stakeholder and community outreach efforts, and identifying process improvement strategies
- Participated in business and stakeholder meetings including the Sustainability Committee, Workforce Planning Committee, Rio Reimagined Meetings, Airport Safety Committee, and others.
Management Assistant I
City of Phoenix - Aviation Department
06.2018 - 10.2018
- Served as Trip Reduction Survey lead earning recognition for most engaged liaison, setting record for highest Aviation Department participation rate at 97%
- Duties included creating promotional flyers, writing newsletter pieces, presenting at staff meetings, and gathering and analyzing data
- Conducted day to day support in administrative tasks such as answering resident inquiries, planning and coordinating events, editing website features, formatting reports, designing informational flyers, processing invoices, scheduling meetings, etc.
Management Fellow
City of Phoenix - City Manager's Office
06.2017 - 06.2018
- Gained exposure to innovative best practices in an award-winning organization through rotations in the City Manager's Office, Public Transit, and Budget and Research Departments
- Participated in the process of setting City policy by staffing City Council Formal, Policy, Subcommittee, and Public Hearing meetings
- Staffed, attended, and engaged in numerous executive level meetings interacting with various executive staff, supporting AV needs, and taking minutes according to City of Phoenix AP Writing style
- Interacted directly with City residents, contractors, partners, and staff as liaison for the City Manager's Office for any inquiries, concerns, and requests made
- Served as City Manager's Office representative for the Community Service Fund Drive coordinating events, fund raisers, and creating promotional flyers and merchandise
- Helped plan a variety of events and conferences including the City of Phoenix Holiday Reception and the 2017 Next Generation Leadership Conference.
Solid Waste Administrative Intern
City of Phoenix - Public Works Department
07.2016 - 06.2017
- Conducted research, data analysis, and prepared reports as requested by solid waste management team
- Attended and participated in meetings with management team, City staff, and community partners
- Helped in planning and coordination of events such as the NCAA Phoenix Final Four, Community Service Fund Drive, Solid Waste Employee Recognition Event, and Public Works Serve-A-Thon
- Aided in development and delivery of training presentations and modules for Solid Waste staff.
Sustainability Intern
Local First Arizona
06.2016 - 12.2016
- Coordinated planning for waste reduction strategies at Local First Arizona events including Certified Local Fall Fest, and SOCENT Summit
- Conducted sustainability analyses on participating local businesses in an effort to promote sustainable growth and strategies within their operations
- Interviewed local businesses and highlighted sustainability success stories through development of blog pieces published on the Local First Arizona website.
Solutions Assistant
Walton Sustainability Solutions Initiatives
03.2015 - 05.2016
- Assisted in growth and development of the Sustainability in Science Museum Fellowship Workshop and the National Sustainability Teachers Academy
- Aided in development of sustainability curriculum for science museums and K-12 schools
- Compiled and analyzed data on current sustainability programs and resources.
Program Specialist/STEM Instructor/Gallery Interpreter
Arizona Science Center
08.2013 - 08.2015
- Provided an interesting and informative experience to museum patrons through demonstration and interpretation of exhibits in the Traveling Exhibit gallery
- Administered hands on inquiry-based science in specialty programs including outreach classroom visits, camp-in sleepovers, fall/spring break camps, and table demonstrations at a variety of city events
- Trained and supervised new employees and volunteers on science demonstrations and activities.
Education
Masters in Sustainable Solutions -
Arizona State University
Tempe, AZ05.2016
B.S. in Conservation Biology -
Arizona State University
Tempe, AZ12.2012
B.A. Anthropology -
Arizona State University
Tempe, AZ12.2012
Skills
- Strategic Thinking
- Detail Oriented
- Verbal and Written Communication
- Cross-functional Collaboration
- Relationship Building
- Customer Service
- Conflict Resolution
- Event Planning
- Digital Marketing
- Schedule Management and Organization
- Project Management
- Bilingual: English/Spanish
Websites
References
References available upon request.
Timeline
Small Business Engagement Manager
City of Phoenix - Aviation Department
05.2021 - Current
Management Assistant II
City of Phoenix - Aviation Department
12.2019 - 05.2021
Environmental Data Analyst
City of Phoenix - Aviation Department
10.2018 - 12.2019
Management Assistant I
City of Phoenix - Aviation Department
06.2018 - 10.2018
Management Fellow
City of Phoenix - City Manager's Office
06.2017 - 06.2018
Solid Waste Administrative Intern
City of Phoenix - Public Works Department
07.2016 - 06.2017
Sustainability Intern
Local First Arizona
06.2016 - 12.2016
Solutions Assistant
Walton Sustainability Solutions Initiatives
03.2015 - 05.2016
Program Specialist/STEM Instructor/Gallery Interpreter
Arizona Science Center
08.2013 - 08.2015
Masters in Sustainable Solutions -
Arizona State University
B.S. in Conservation Biology -
Arizona State University
B.A. Anthropology -
Arizona State University
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