Sarah Morgan
Pueblo,CO
Summary
Pleasant health coach with a foundation for administrative duties searching to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Health Coach
Metabolic Research Center
08.2023 - Current
- Assisted clients in finding new ways to inspire healthier habits.
- Maintained records of clients' health progress and compared to health goals.
- Supported implementation of patient health plan, weight loss programs and personalized fitness and exercise programs.
- Recommended nutrition and fitness modifications to improve overall health of clients.
- Recorded health data by asking clients to complete self-assessments.
Administrative Assistant
Metabolic Research Center
10.2022 - 08.2023
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Directed customer communication to appropriate department personnel
- Scheduled appointments, meetings and events for management staff
- Provided secretarial and office management support while building cooperative working relationships
- Maintained accurate department and customer records
- Responded effectively to sensitive inquiries or complaints
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Marketing tactics
Chiropractic Assistant
Center For Alternative Medicine
08.2020 - 08.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reviewed patient history to collect all required medical, surgical, ancillary, demographic, social, and administrative data and input into EMR with supervision of the chiropractor.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Learn knowledge of medical record content, medical terminology, anatomy and physiology, as well as common diseases.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Assisted inputting medical billing codes under direct supervision of chiropractor
- Assisted in keeping chiropractors diagnosis up to date and accurate under direct supervision
Front End Supervisor
King Soopers
01.2020 - 08.2020
- Trained team members in successful strategies to meet operational and sales targets
- Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles
- Promoted importance of security and customer tracking to minimize store losses
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Monitored cash drawers in 12 checkout stations to verify adequate cash supply
- Balance cash drawers throughout the day.
Customer Service Cashier
King Soopers
07.2016 - 01.2020
- Greeted customers and responded to informational requests
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels
- Recommended, selected, located and obtained products to meet customer needs
- Informed customers of in-store promotions or pricing specials
- Answered phone calls to assist customers with questions and orders
- Accurately processed bill payments, money transfers, and money orders
- Educated Customers on Fraud techniques and updated Scammer information.
Education
GED -
Pickens Technical College
Aurora, CO11.2014
Skills
- Account Balancing
- Data Entry Documentation
- Program File Distribution
- Medical Histories and Vital Statistics
- Basic medical coding knowledge
- Human anatomy and physiology knowledge
- HIPAA Compliance
- File keeping
- Microsoft office experience and other software's
- Team management
- Scheduling
Timeline
Health Coach
Metabolic Research Center
08.2023 - Current
Administrative Assistant
Metabolic Research Center
10.2022 - 08.2023
Chiropractic Assistant
Center For Alternative Medicine
08.2020 - 08.2022
Front End Supervisor
King Soopers
01.2020 - 08.2020
Customer Service Cashier
King Soopers
07.2016 - 01.2020
GED -
Pickens Technical College
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