Sarah Morley
Brookdale,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Education and Study
Cashier/Server
Maggie’s on the Mountain
02.2023 - 06.2024
- Served United States Army soldiers by taking their orders for breakfast, lunch, and dinner.
- Greeted customers entering store and responded promptly to their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
ASPIRE Drink Sales Representative
ASPIRE Energy Drinks
01.2024 - 05.2024
- Enhanced client satisfaction by addressing any questions or concerns about the product.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through excellent rapport, and relationship building.
- Increased sales revenue by identifying and targeting high-potential customers.
Breakfast Attendant
IHG Hotel And Suites
08.2023 - 03.2024
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
Courtesy Clerk
Raley's Nob Hill Foods
06.2019 - 02.2022
- Assists customers with large purchases by carrying items to vehicles
- Conducts one-on-one training with new employees to teach various store procedures
- Bag's customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Delivers excellent customer service, resulting in consistent customer satisfaction rating.
Dining Hall Staff Member
Mount Hermon Conference Center
05.2016 - 06.2017
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Checked dining area supplies of linens, wrapped silverware and replenished low stock
- Set up advertising signs and displays on shelves, counters and tables
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Maintained energy and enthusiasm in a fast-paced environment.
Education
Current -
San Jose City College
High School Diploma -
San Lorenzo High School
San Lorenzo, CA06.2020
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Timeline
ASPIRE Drink Sales Representative
ASPIRE Energy Drinks
01.2024 - 05.2024
Breakfast Attendant
IHG Hotel And Suites
08.2023 - 03.2024
Cashier/Server
Maggie’s on the Mountain
02.2023 - 06.2024
Courtesy Clerk
Raley's Nob Hill Foods
06.2019 - 02.2022
Dining Hall Staff Member
Mount Hermon Conference Center
05.2016 - 06.2017
Education and Study
Current -
San Jose City College
High School Diploma -
San Lorenzo High School
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