Sarah Morris
Houston ,TX
Summary
Accomplished Office Manager with a proven track record at Canal Cartage Co, adept in operations management and team supervision. Excelled in streamlining HR processes, enhancing software systems, and fostering team cohesion. Skilled in financial reporting and conflict management, significantly improving employee retention and operational efficiency.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
Work History
Office Manager
Canal Cartage Co
03.2014 - 08.2024
- Responsible for 12 team members in the following departments; AR/AP, collections, rating, driver payroll & billing.
- Handled all HR duties within the company including; Onboarding, payroll, 1099 distribution, HR law/mandate updates & changes, employee retention, benefit enrollment & annual benefit analysis, terminations, annual employee reviews, team building & event planning.
- Worked closely with CFO on accounting entries for various smaller entities owned by Canal Cartage partners.
- Transitioned company to new dispatch/accounting software from start to finish & continued with management of software implementation & ongoing enhancements.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
Director of Accounting
Dunavant Logistics
05.2003 - 10.2013
- Supervised accounting department operations and team of up to 10 employees.
- Utilized financial software to prepare consolidated financial statements.
- Developed strategic plans for day-to-day financial operations.
- Designed and maintained financial models to identify and measure risks.
- Established and checked coding procedures, monitored reports and updated internal files.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Skills
- Account reconciliation
- Event coordination
- Payroll processing
- Report writing
- Financial reporting
- Team bonding
- Policy and procedure modification
- Strategic planning
- Relationship building
- Staff management
- Financial accounting
- Staff training
- Expense reporting
- Project management
- Performance improvement
- Policy implementation
- Travel coordination
Timeline
Office Manager
Canal Cartage Co
03.2014 - 08.2024
Director of Accounting
Dunavant Logistics
05.2003 - 10.2013
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