Sarah Morris
Arlington,TX
Summary
Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Townsend Healthcare
Marianna, Arkansas
07.2024 - 05.2026
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Assisted client in managing medication schedules to ensure proper dosage.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Coordinated with family members regarding care plans and client needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Maintained clean and well-organized a clean and well-organized environment for client happiness and safety.
Customer Service Representative
UPS Customer Center
Atlanta, GA
06.2022 - 06.2024
- Assisted customers with inquiries about shipping options and delivery status, enhancing overall customer experience.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback.
- Processed incoming packages and managed shipping documentation accurately, contributing to smooth operations.
- Developed rapport with customers through active listening skills, fostering customer loyalty and encouraging positive feedback.
Tax Preparer/CSR
Jackson Hewitt
Atlanta, GA
01.2018 - 05.2022
- Prepared individual and business tax returns, ensuring accuracy and regulatory compliance to prevent potential issues.
- Analyzed financial records to verify accuracy of tax returns.
- Maintained organized client files and records, facilitating efficient access and retrieval for tax preparation.
- Executed routine administrative tasks, maintaining organized client files and records for easy access.
Cashier
Ross Stores
09.2015 - 01.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced daily totals.
- Collaborated with team members to streamline store operations.
- Trained new cashiers on register procedures, improving customer service standards.
- Resolved customer complaints promptly, improving customer satisfaction.
- Stocked and tagged merchandise on sales floor to enhance visibility.
Education
High School -
Lincoln High School
Dallas, TXSkills
- Patient Care
- Medication management
- Healthcare Compliance
- Quality Assurance
- Attention to detail
- Data Entry
- Problem-solving
- Communication skills
- Customer service
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Home Health Aide
Townsend Healthcare
07.2024 - 05.2026
Customer Service Representative
UPS Customer Center
06.2022 - 06.2024
Tax Preparer/CSR
Jackson Hewitt
01.2018 - 05.2022
Cashier
Ross Stores
09.2015 - 01.2018
High School -
Lincoln High School