Hi, I’m
Sarah Morsman
Buffalo,Missouri
Overview
23
years of professional experience
Work History
Colonial Springs Healthcare Center
CNA /CMT
07.2015 - 09.2024
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical events.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Buffalo Praire
CNA
07.2012 - 12.2013
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
All Saints Healthcare
Certified Pharmacy Technician
01.2004 - 09.2009
Job overview
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured and compounded medications following standard procedures.
All Saints Healthcare
Switchboard/ Answering Service Operator
06.2001 - 01.2004
Job overview
- Relayed and transcribed written and verbal messages to personnel.
- Delivered outstanding service under pressure during high-call-volume periods without compromising quality or efficiency standards.
- Collaborated with team members on continuous improvement initiatives to optimize service delivery processes.
- Contributed to a positive work environment through effective collaboration and mutual support among team members.
- Participated in regular training sessions to stay up-to-date on industry best practices, enhancing overall call handling capabilities.
- Adapted quickly to new technologies and software applications, streamlining workflow efficiency for faster response times.
- Handled difficult situations calmly and professionally, demonstrating excellent conflict resolution skills when necessary.
Timeline
CNA /CMT
Colonial Springs Healthcare Center
07.2015 - 09.2024
CNA
Buffalo Praire
07.2012 - 12.2013
Certified Pharmacy Technician
All Saints Healthcare
01.2004 - 09.2009
Switchboard/ Answering Service Operator
All Saints Healthcare
06.2001 - 01.2004
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