Hi, I’m
Sarah M. Smith
Temecula,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
15
years of professional experience
1
Certification
Work History
Los Alamitos Medical CenterLos Alamitos, USA
Emergency Room Unit Secretary/Technician
02.2010 - 09.2013
Job overview
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Arranged hospital admissions for patients as required.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Assisted physicians with patient exams and treatments, including wound cleaning and dressing changes.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Provided compassionate care for diverse populations including children, elderly individuals, pregnant women, and individuals with special needs during medical emergencies.
- Compiled and coded patient information or data in appropriate computer system.
Care AmbulanceOrange, USA
Emergency Medical Technician
05.2007 - 08.2010
Job overview
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Documented patient condition and treatment to facilitate plan of care.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
American Medical Response, AMRCerritos, Ca
Emergency Medical Technician
11.2004 - 05.2007
Job overview
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
NordstromBrea, USA
Sales Associate and Manager
11.1998 - 08.2003
Job overview
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Achieved company growth and brand development through market expansion and sales.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Directed training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
California School of Health SciencesAnaheim, CA
Certification from Telemetry
11-2025
California Phlebotomy SchoolMurrieta, CA
Certification from Phlebotomy
02-2025
Mt San Antonio CollegeWalnut, CA
Certification from EMT
06-2004
California State UniversityFullerton, CA
Some College (No Degree) from Marketing
Skills
- Employee relations
- Health and safety
- Team management
- Patient care coordination
- Emergency response
- Safety compliance
- Administrative support
- Client transportation
- HIPAA compliance
- CPR
- Phlebotomy procedures
- EKG interpretation and monitoring
- Advanced life support
- Adaptability
- Adaptability and flexibility
Certification
CPT-02509914
Timeline
Emergency Room Unit Secretary/Technician
Los Alamitos Medical Center
02.2010 - 09.2013
Emergency Medical Technician
Care Ambulance
05.2007 - 08.2010
Emergency Medical Technician
American Medical Response, AMR
11.2004 - 05.2007
Sales Associate and Manager
Nordstrom
11.1998 - 08.2003
California School of Health Sciences
Certification from Telemetry
California Phlebotomy School
Certification from Phlebotomy
Mt San Antonio College
Certification from EMT
California State University
Some College (No Degree) from Marketing