Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sarah Mulcahy

South Windsor

Summary

Recent Biology graduate from Dickinson College and a dynamic, results-driven professional with hands-on experience at South Windsor Parks and Recreation Department. Proven ability to enhance lifeguard training and emergency response protocols, leading to improved safety outcomes and high certification rates. Skilled in emergency water rescue techniques, team leadership, and customer service. Committed to excellence in aquatic safety and public well-being.

Overview

7
7
years of professional experience

Work History

Lifeguard Instructor

South Windsor Parks and Recreation Department
06.2024 - Current
  • Implemented new training techniques that led to increased certification rates among course participants.
  • Provide training for individuals wanting to become lifeguards
  • Reduced rescue response times by conducting regular lifeguard drills and training sessions.
  • Expanded program offerings by continuously updating certifications and qualifications as a Lifeguard Instructor.

Pool Director

South Windsor Parks and Recreation Department
05.2021 - Current


  • Supervisor of largest municipal pool facility in New England area. Oversees personnel and facility operations, as well as the sales of swim lessons and pool memberships. In charge of in-service training and the execution of the emergency action plan.
  • Oversee a staff of 70, consisting of lifeguards, gate attendants, water safety instructors, and maintainers.
  • Supported risk management efforts by conducting regular safety audits and addressing any identified hazards in a timely manner.
  • Conducted regular evaluations of lifeguard performance, providing constructive feedback to ensure consistent adherence to safety guidelines.
  • Fostered a positive environment by addressing member concerns promptly and professionally, leading to high retention rates among patrons.


Lifeguard

South Windsor Parks and Recreation Department
05.2018 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Improved response times by conducting thorough lifeguard drills and training sessions.

Ski Lift Operator

Angel Fire Resort Operations
01.2021 - 03.2021
  • Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
  • Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
  • Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.
  • Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.

In-Home Nanny

Care.com Inc
07.2020 - 10.2020
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
  • Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
  • Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
  • Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
  • Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.

Water Safety Instructor

South Windsor Parks and Recreation Department
05.2019 - 08.2020
  • Instructed students in water safety techniques.
  • American Red Cross certified instructor. Teach students skills ranging from basics of water safety to advanced strokes and techniques.
  • Maintained knowledge and certification of first aid and CPR.
  • Collaborated with parents regarding youth swim goals and planned course path.
  • Served as a positive role model for students, demonstrating exceptional swimming skills and adherence to safety practices at all times.

Education

Biology

Dickinson College
Carlisle, PA
05-2025

Skills

  • Emergency water rescue techniques
  • First aid and AED certified
  • Rescue equipment operation
  • Swimming proficiency
  • Lifeguard training
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking
  • Organizational skills
  • Team collaboration

Accomplishments

Awarded the ABCD award, Above and Beyond the Call of Duty, from South Windsor Recreation Department in 2023.

Timeline

Lifeguard Instructor

South Windsor Parks and Recreation Department
06.2024 - Current

Pool Director

South Windsor Parks and Recreation Department
05.2021 - Current

Ski Lift Operator

Angel Fire Resort Operations
01.2021 - 03.2021

In-Home Nanny

Care.com Inc
07.2020 - 10.2020

Water Safety Instructor

South Windsor Parks and Recreation Department
05.2019 - 08.2020

Lifeguard

South Windsor Parks and Recreation Department
05.2018 - Current

Biology

Dickinson College

Similar Profiles

CREATE PROFILE