Sarah Muniz
Administrative Assistant
Brighton,CO
Summary
Dedicated Administrative Assistant with successful experience in fast-paced office settings providing exceptional customer service to the public, vendors, and employees. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Self-motivated work ethic to preform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
IT Administrative Assistant III/Receptionist
The City of Brighton
04.2024 - Current
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated collaboration within team by tracking project progress and ordering supplies needed for project completion.
- Optimized calendar management by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Permit Technician
The City of Brighton
7 2022 - 04.2024
- Provide customer service to process permit applications for both residential and commercial projects, large project management support, building inspections, contractor licenses, and certificates of occupancy while providing non-routine and complex administrative and customer service support for the Division and Department.
- Reviews and process invoices for compliance with the current building codes fee schedule, making any necessary corrections to meet deadlines.
- Provide excellent customer support to the staff and public regarding inquires about fees, invoices, permitting, and building code.
- Provides routine and complex information and service to project applicants regarding The City's requirements, processes, changes, and timelines for applications and projects.
- Collaborates with the plans examiners to respond to permit inquiries, assess appropriate project valuations, and permit fees and insures completeness of all required information.
- Prescreen plan submissions to ensure completeness of submission.
- Manage my workflow and daily tasks while providing empowerment to my coworkers, other departments, contractors, and residents with focus on excellence service and enthusiasm to calibrate with others.
- Develop and maintain a positive, productive working relationships with all coworkers and customers to grow professionally by gaining new skills and experiences.
Administrative Assistant/Dean Assistant
Bromley East Charter School
09.2019 - 07.2022
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions in Infinite Campus with attention to detail for over 1,200 students.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Ordered supplies based on stock quantities, expected usage and budget limitations.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities, fees, and school events.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters to appropriate staff.
- Adhered to strict safety measures by carefully following care plan and determining proper dosages before administering medications.
- Determined what care is needed for students who are seen in the Health Office while Maintaining a clean area to promote safety and organization.
- Consistently followed all confidentiality practices for students, families, and staff in a professional manner.
- Assisted and informed the deans in all maters of administrative and academic concern.
- Responsible for special projects or programs as assigned.
Literacy Intervention Paraprofessional
Bromley East Charter School
12.2018 - 09.2019
- Instructed small groups of students in basic concepts such as alphabet names, sounds, and blending.
- Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
- Supported student learning objectives through personalized and small group assistance.
- Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, including making copies, constructing bulletin boards, and setting up work areas.
- Reported on student progress with accurate and detailed information.
- Followed all confidentiality practices for all student.
Server Shift Leader
Lone Star
09.2007 - 12.2018
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Special Education Paraprofessional
Bromley East Charter School
09.2016 - 12.2018
- Provided student support through special accommodations, extra assistance and assessments.
- Maintained positive attitude and affirmatively communicated with each student based on each individuals needs and accommodations.
- Supported teacher in development of individual learning strategies.
- Alerted instructor to student behavior or issues that needed to be addressed.
- Collaborated with teacher to create customized classroom environment that was integral to students' needs.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Followed all confidentiality practices for all students.
Administrative Assistant
Reliable Home Health Services Inc.
05.2006 - 12.2007
- Answered inquiries from general public, patients and clinical providers.
- Handled intake and referrals documentation for new patients and helped coordinate care between offices.
- Scheduled appointments for providers and patients and maintained office master calendar.
- Supported office staff and operational requirements with administrative tasks.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Education
Brighton High School
Skills
Colorado Notary
Organized
Administrative Support
Invoice Processing
Strong Problem Solver
Resourceful
Timeline
IT Administrative Assistant III/Receptionist
The City of Brighton
04.2024 - Current
Administrative Assistant/Dean Assistant
Bromley East Charter School
09.2019 - 07.2022
Literacy Intervention Paraprofessional
Bromley East Charter School
12.2018 - 09.2019
Special Education Paraprofessional
Bromley East Charter School
09.2016 - 12.2018
Server Shift Leader
Lone Star
09.2007 - 12.2018
Administrative Assistant
Reliable Home Health Services Inc.
05.2006 - 12.2007
Permit Technician
The City of Brighton
7 2022 - 04.2024
Brighton High School
Similar Profiles
Jesus ZapienJesus Zapien
Park Maintenance Worker at City of Brighton Parks and Maintenance DepartmentPark Maintenance Worker at City of Brighton Parks and Maintenance Department
Zackariah LathamZackariah Latham
Water Treatment Plant Operator at City Of BrightonWater Treatment Plant Operator at City Of Brighton
Glenda ShealeyGlenda Shealey
Customer Service Representative at City Of BrightonCustomer Service Representative at City Of Brighton