Sarah Muntzer
Newburgh,IN
Summary
Diverse business professional offering years of hands-on experience balancing problematic administrative and clinical duties to achieve patient/customer satisfaction. Innovative and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Vitality Pain Center
Evansville, IN
05.2022 - 09.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into the electronic health record system.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
Talley Eye Institute
Evansville, IN
12.2020 - 05.2022
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized charts, documents and supplies to maintain team productivity.
Owner
The Empress Designs
Louisville, KY
11.2019 - 11.2020
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Ensured compliance with local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Hosted special events to boost brand awareness and increase community engagement.
Education
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN06-2025
Skills
- Social Media Marketing
- Business Development
- Brand Building
- Catering Coordination
- Outstanding Customer Service
- Cross-Functional Teamwork
- Direct Patient Care
- Clinical Documentation
- Chronic Disease Management
- Radiology Knowledge
- Pain Management
- Stress Management Techniques
Timeline
Medical Assistant
Vitality Pain Center
05.2022 - 09.2024
Medical Assistant
Talley Eye Institute
12.2020 - 05.2022
Owner
The Empress Designs
11.2019 - 11.2020
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
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