Sarah Nadanamoorthi
Browns Mills,NJ
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Performance Excellence Manager
Fox Chase Cancer Center
Philadelphia , PA
2022.06 - Current
- Leveraged analytical tools to provide insight and enhance performance.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
- Spearheaded continuous improvement initiatives to increase operational excellence and development.
- Led teams to drive results and meet production, quality and safety goals.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Transformed existing processes and rebuilt platform to optimize information utility and process efficiency.
Patient Safety Manager
Community Medical Center
Toms River , NJ
2019.07 - 2022.07
- Developed and implemented safety programs.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Manage in house Safety Coach Program
- Facilitate RCA and ACA Process for all Serious Safety Events
- Local HRO Implementation Leader
- Hand Hygiene Facility Champion
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Responsible for understanding the clinical and operational implications of measuring patient safety, core measures, patient satisfaction and utilization management and performing necessary database and statistical analyses for evaluating trends in process, resource utilization, patient outcomes, satisfaction levels, cost and functional outcomes.
- Responsible for the monitoring, assessment, and review of potential safety events reported by the Event Reporting System. Performs cause analysis as needed to identify improvement opportunities to eliminate system and individual failure modes. Facilitates Root Cause Analysis (RCA) and FMEA (Failure Mode Effects Analysis) as well as identifies high risk processes.
- Produce descriptive and analytic reports in support of quality improvement programs and develop a thorough understanding of clinical and operational data systems integral to providing analytical support and project management for performance initiatives.
- Performs data analysis to ensure validity and usability for continuous process improvement in regards to High Reliability and risk management. Able to utilize tools to improve outcomes. This includes evidence-based research, Plan-Do-Check-Act (PDCA), Failure Mode Effects Analysis (FMEA) and Root Cause Analysis (RCA).
- Provide ad hoc data query and analysis support for hospital end-users that involve clinical interpretation of data (such as diagnoses, procedures, complications, mortality's, disease and utilization management) while ensuring integrity and quality of data and acting as a consultant within the system in planning group processes and facilitating continuous data development and enhanced reporting.
Interim Risk Manager
Watsonville Community Hospital
Watsonville , CA
2018.12 - 2019.03
- Implement policies and conduct trainings that help reduce our company’s overall risk
- Investigate and assess potential risks for assigned projects and accounts
- Propose possible solutions/programs/protocols for minimizing risk and liability
- Participate in all assessments to identify and minimize loss
- Monitor operations to ensure compliance with all insurance and legal obligations
- Serve as Facility Compliance Officer
- Serve as facility HRO expert
- Co-Chair of Patient Satisfaction Committee
- Administer facility Patient Grievance Program
Quality and Risk Management Director
Stephens Memorial Hospital
Breckenridge , TX
2017.09 - 2018.11
- Act as resource for medical and ancillary staff with quality, risk and utilization management issues.
- Educates medical and ancillary staff as needed concerning principles of Quality and risk management
- Coordinates all Quality and Risk Management Activities throughout the organization to promote a high standard of care and prevent duplication of effort.
- Conducts and Supervises gathering of quality, risk and utilization management statistics for trending and presentation.
- Administers hospital wide system for risk identification and reduction.
- Administers customer satisfaction program.
- Assists departments in the development and reporting of relevant quality and risk management indicators.
- Reviews all patient complaints and report trends to appropriate departments, committees.
- Performs data analysis to ensure validity and usability for continuous process improvement in regards to High Reliability and risk management. Able to utilize tools to improve outcomes. This includes evidence based research, Plan-Do-Check-Act (PDCA), Failure Mode Effects Analysis (FMEA) and Root Cause Analysis (RCA).
- Assists the organization in accreditation survey preparation.
- Provides an organizational system of incident reporting.
- Collects and prepares documentation for the resolution of appeals and grievances.
Quality Improvement Manager
Universal Health Services
King of Prussia , PA
2016.03 - 2017.08
- Creating MACRA standards and plan for multi specialty practices.
- Track and Follow Track 1 ACO and Advanced APM's.
- Track and manage 19 physician groups nationally. Successfully attest and obtain incentives for 450 providers of multi-specialties
- Meaningful Use and PQRS tracking until programs sunset.
- Track and manage incentives and penalties.
- Align quality program with NCQA HEDIS.
- Regulatory/ Risk Management contact for conversion for Cerner ASP- RHO project.
- Identify specific practitioners or medical staff departments with opportunities to reduce costs.
- Present findings to individual physicians/medical departments with recommendations for possible alternatives in practice patterns.
- Track cost savings; present findings to executive staff. Oversee and provide direct input to the Performance Improvement Program.
- Manages the measurements and reporting of public data bases. Oversees the preparation of data for facility committees.
- Evaluated patient care procedural changes for effectiveness.
- Served as liaison between management, clinical staff and the community. Ensure continuing compliance with all regulatory standards.
Community Health Systems
Franklin , TN
2014.10 - 2016.03
- Eligibility Specialist- On site from October 2014 – March 2015
- Site Manager March 2015 - November 2015 for Carlisle, Lancaster Regional, Heart of Lancaster, Jennersville, Memorial Hospital in York, and Brandywine Hospital.
- Client Services Supervisor- November 2015 to March 2016 for Brandywine & Pottstown
Education
Bachelor of Science - Healthcare Administration
University of Arizona
Global Campus06.2024
Skills
- Change Management Process
- Data Synchronization
- Project Goals and Milestones
- Managing Multiple Projects
- Project Plan Development
- Best Practices and Methodologies
- Leadership Competency
- Leading Projects
- Cross-Functional Communication
- Workforce Scheduling
Affiliations
- ACHE
- Golden Key Honor Society
Certification
- CPHQ
- LSSYB, Lean Six Sigma Yellow Belt
- IHI Open School
- FEMA Emergency Management
- LEAP Leadership Academy
Timeline
Senior Performance Excellence Manager
Fox Chase Cancer Center
2022.06 - Current
Patient Safety Manager
Community Medical Center
2019.07 - 2022.07
Interim Risk Manager
Watsonville Community Hospital
2018.12 - 2019.03
Quality and Risk Management Director
Stephens Memorial Hospital
2017.09 - 2018.11
Quality Improvement Manager
Universal Health Services
2016.03 - 2017.08
Community Health Systems
2014.10 - 2016.03
Bachelor of Science - Healthcare Administration
University of Arizona
- CPHQ
- LSSYB, Lean Six Sigma Yellow Belt
- IHI Open School
- FEMA Emergency Management
- LEAP Leadership Academy
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