SARAH NEER
Virginia Beach,VA
Summary
Experienced college student with a strong track record in supervision and training. Over seven years of diverse experience in customer service, onboarding, marketing, and administrative tasks. Highly reliable and efficient, with a natural talent for connecting with consumers from all walks of life. Passionate about networking and cultivating meaningful relationships with others.
Overview
10
10
years of professional experience
Work History
ADMISSIONS COUNSELOR
REGENT UNIVERSITY
01.2023 - Current
- Reviews admissions applications and evaluated student credentials
- Explains institutions fee structure, amenities, courses offered and facilities to prospective students and parents.
- Engage with clients and make personal connections.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
FRONT DESK CLERICAL WORKER
THE LINKS AT MULBERRY HILL
01.2021 - 01.2023
- Responsible for scheduling tee times, checking in customers, and recording data in computing system.
- Organizing and cataloging merchandise.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted the general manager/participated in and oversaw the installation of new computer systems.
- Trained employees in G1 & Golf Now computing system.
- Oversaw pool and golf employees around the course.
- Planned and hosted tournaments and events.
- Served alcohol and food items.
- Maintained the visual aspects of the shop+ participates in the seasonal decoration of the pro shop and surrounding golf course.
ADMINISTRATIVE ASSISTANT
INTRACOSTAL AG LLC
01.2021 - 01.2023
- Assisted in administrative tasks for the company.
- Worked closely with other members of the team to teach new hires.
- Focused on farm administrative work and marketing.
- Marketed for Cotillion and planned events for both parents and students.
- Hosted Zoom meetings for information sessions on a regular basis.
- Self paced remote work.
BARISTA
BARNES & NOBLE CAFE
01.2021 - 01.2022
- Trained in food/beverage safety.
- Prepared and served Starbucks beverages.
- Memorized all beverage and food recipes.
- Assisted in decoration of new signs and themes for the cafe.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
-
CUSTOMER SERVICE REPRESENTATIVE
DAVIDS BRIDAL
01.2021 - 05.2021
- Engaged with customers immediately when entering the store.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responsible for retrieving in-store pickups.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Participated in the upkeep of the store.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
CLERK
HALSEY'S LAWN AND GARDEN
01.2019 - 01.2020
- Responsible for the upkeep of various plants.
- Learned how to identify a multitude of plants and communicate with customers about the needs of particular plants.
- Maintained the nursery, which included weeding and moving various items.
- Assisted in the training of new hires.
- Responsible for networking and marketing the shop to consumers and investors.
CLERK/ WAITRESS
FIELDS OF ATHENRY & SIDE SADDLE CAFE
01.2015 - 01.2018
- Became proficient in various cuts of meat.
- Communicated the health benefits of broth and other healthy meals.
- Aided in the packaging and deliveries of special orders.
Education
BACHELOR OF ARTS - LAW& NATIONAL SECURITY, INTERNATIONAL RELATIONS
REGENT UNIVERSITY
12.2024
Skills
- Organization
- Fast Learner
- Morale boosting
- Office Technology
- Strong verbal & written Communication
- Customer service
Address
- 4310 Fontana Avenue, Chesapeake, VA, 23325
References
- Linda Parrish, Pro Shop Manager of Links at Mulberry Hill, (252) 482-3606
- Art and Anita Lane, Owner(s) of Halsey's Lawn and Garden, (252) 482-2525
Timeline
ADMISSIONS COUNSELOR
REGENT UNIVERSITY
01.2023 - Current
FRONT DESK CLERICAL WORKER
THE LINKS AT MULBERRY HILL
01.2021 - 01.2023
ADMINISTRATIVE ASSISTANT
INTRACOSTAL AG LLC
01.2021 - 01.2023
BARISTA
BARNES & NOBLE CAFE
01.2021 - 01.2022
CUSTOMER SERVICE REPRESENTATIVE
DAVIDS BRIDAL
01.2021 - 05.2021
CLERK
HALSEY'S LAWN AND GARDEN
01.2019 - 01.2020
CLERK/ WAITRESS
FIELDS OF ATHENRY & SIDE SADDLE CAFE
01.2015 - 01.2018
BACHELOR OF ARTS - LAW& NATIONAL SECURITY, INTERNATIONAL RELATIONS
REGENT UNIVERSITY
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