Sarah Nicole Peery
Abilene,Tx.
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
Work History
SECURITY RECEPTIONIST
SECURITAS
08.2025 - Current
- Managed front desk operations, ensuring smooth visitor check-in processes.
- Assisted in emergency response procedures, enhancing safety protocols.
- Coordinated communication between onsite security and management teams.
- Maintained accurate visitor logs for accountability and security compliance.
- Trained new reception staff on operational procedures and customer service standards.
- Conducted routine safety inspections of the reception area to identify potential hazards.
- Maintained a safe and secure environment for visitors by following strict access control procedures.
- Streamlined visitor check-ins with efficient use of electronic visitor management systems.
- Roved buildings, checking security of doors, as well as giving breaks to staff
ADMINISTRATIVE ASSISTANT III
MUELLER INCORPORATED
10.2023 - 08.2025
- Coordinated office operations to enhance workflow efficiency and support team productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
ADMINISTRATIVE ASST. IV
TEXAS DEPT. OF CRIMINAL JUSTICE
07.2022 - 07.2023
- Coordinated office operations, ensuring efficient workflow and effective communication among departments.
- Assisted in preparing reports and presentations, enhancing information clarity for stakeholders.
- Implemented process improvements that streamlined administrative tasks and reduced turnaround times.
- Oversaw inventory management of office supplies, ensuring availability while minimizing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Addressed IT issues by coordinating with tech support, minimizing downtime, and maintaining operational efficiency.
- Supported recruitment processes, scheduling interviews, and communicating with applicants to improve hiring timelines.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications, and merit increases to the main human resources files.
HOSTESS
BELLE'S CHICKEN DINNER HOUSE
06.2018 - 05.2021
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Trained new hostesses on customer service best practices and operational procedures.
- Monitored dining area to maintain cleanliness and comfort, addressing guests' needs promptly.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain awelcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen, and to-go stations.
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
- Input orders accurately into the POS terminal, split bills, and accept payments.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
BBA - Accounting
BAYLOR UNIVERSITY
Waco, TXBachelor of Science - Accounting
McLennan University
Waco, TXHigh School Diploma -
Abilene High School
Abilene, TX05-2011
Skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Office administration
- Multi-line telephone operation
- Basic accounting
- Office equipment operations
- Staff management
- Travel coordination
- PC proficient
- Microsoft office
- Billing and invoicing
Timeline
SECURITY RECEPTIONIST
SECURITAS
08.2025 - Current
ADMINISTRATIVE ASSISTANT III
MUELLER INCORPORATED
10.2023 - 08.2025
ADMINISTRATIVE ASST. IV
TEXAS DEPT. OF CRIMINAL JUSTICE
07.2022 - 07.2023
HOSTESS
BELLE'S CHICKEN DINNER HOUSE
06.2018 - 05.2021
BBA - Accounting
BAYLOR UNIVERSITY
Bachelor of Science - Accounting
McLennan University
High School Diploma -
Abilene High School