Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Norton

Moscow Mills,MO

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

15
15
years of professional experience

Work History

Office Manager

St. Patrick Catholic Church
2020.02 - Current

Answer incoming phone calls, follow up on voicemails left in general mailbox and answer email sent from St. Patrick webpage.

Greet those coming to door.

Schedule the usage of any facility or room at the church, parish office and school.

Update and add activities to the parish calendar.

Schedule mass intentions and collect payments.

Schedule, setup and track baptismal classes with Deacons and set up location for class.

Schedule Baptisms - make sure families are registered, attend baptism class, and go over requirements.

Collect Godparents forms for baptisms.

Coordinate with Priests and Deacons to celebrate baptisms.

Coordinate dates and times for funerals, visitations, burials and funeral luncheons.

Record all sacraments that happen at the parish and enter them in to Parish Helper on Line.

Update Deceased spreadsheet.

Pay parish and school bills weekly.

Sort and hand out incoming mail.

File invoices and bills that have been paid.

Print petitions for Sunday masses.

Setup staff birthday luncheons, holiday celebrations and coordinate birthday cards being signed by staff.

Sell SCRIP gift cards daily in parish office.

Fill and deliver SCRIP orders that come through school.

Track SCRIP sales for parish weekly and report sales to archdiocese.

Track SCRIP sales for school families for Home & School obligation and credits for tuition for coming school year and enter those credits into FACTS.

Keep inventory up to date for SCRIP and order gift cards as needed. Pickup gift cards from local businesses.

Prepare deposits for sales weekly.

Train and work with volunteers to sell SCRIP before and after masses.

Sales Lead/Assistant Manager

Soma Intimates
2015.12 - 2020.02

Supervised associates engaged in sales, reconciled cash receipts and prepared services for customers. Promoted customer service by ensuring associates are greeting and assisting customers. Responded to customer inquiries and complaints in a professional and timely manner to ensure quality customer service. Performed basic operations including cash handling and reporting, price changes, merchandise handling and open and closing duties of store. Monitored daily sales reports to assist associates with meeting shift goals and working as a team to reach store overall sales. Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. Upsold and cross sold products effectively, driving sales and increasing revenue. Organize store merchandise racks and displays to promote and maintain visually appealing environments.

Childcare Provider

Self Employed
2012.09 - 2015.10

Provided care in my home for children ages six moth to ten years old. Responsible for taking school age kids to the bus stop and ensure that they got on and off school bus at proper times. Kept schedules of daily activities for each child along with diaper changes, feedings and naps. Prepared and cooked meals and snacks for each child, making sure to keep items healthy and nutritious for children. Planned activities for indoor and outdoor play for various age groups.

Lead Closer

First State Bank Mortgage
2010.08 - 2012.09

Worked with Mortgage Loan Officers and Loan Processors to close purchase and refinance transactions. Kept open line of communication with local and out of state title companies to ensure loan figures and closing loan documents made it to closing on time. Received signed and notarized documents back from Loan Officers and prepared documents to be shipped to mortgage companies for sale of loans. Worked with post closing and accounting to ensure proper sale of loans.

CLoser

Bank of America
2009.04 - 2010.08

Received loans from the processing department, reviewed the file and sent loan figures to the closing title company. Spoke with borrowers and went over closing figures and amounts due at closing.

Education

Business Administration And Management

St. Charles Community College
St. Peters, MO

Skills

    Excellent communication skills. Eye for attention to details. Proficient in Microsoft word and excel, Google docs and sheets. Driven to lead team to success in office setting.

Timeline

Office Manager

St. Patrick Catholic Church
2020.02 - Current

Sales Lead/Assistant Manager

Soma Intimates
2015.12 - 2020.02

Childcare Provider

Self Employed
2012.09 - 2015.10

Lead Closer

First State Bank Mortgage
2010.08 - 2012.09

CLoser

Bank of America
2009.04 - 2010.08

Business Administration And Management

St. Charles Community College
Sarah Norton