Sarah Nouri
Pasadena,TX
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
Certification
Work History
Medicare Specialist
THE HEALTH AGENTS
08.2023 - Current
- Create presentations to give to Medicare-eligible consumers at their homes, offices, or virtually
- Communicated with people from various cultures & backgrounds on application process
- Reviewed applications for different aid programs & determined which qualification criteria for individuals
- Community engagement with the Chambers of Commerce & Senior Living Communities
Operations Manager
MARSHALLS
- Oversaw daily operations in a $10 million store & $30 million store
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Developed creative plans to maximize sales & growth of our customer base
- Supervised operations staff & kept employees compliant with company policies & procedures
- Developed systems & procedures to improve operational quality & team efficiency
- Developed & implemented strategies to maximize customer satisfaction
- Handled problematic customers & clients to assist lower-level employees & maintain excellent customer service
- Observed each employee's individual strengths & initiated mentoring program to improve areas of weakness
Real Estate Agent
TRADE NYC REALTY
- Developed & implemented strategic marketing plans to increase potential for listing properties & generate more leads
- Negotiated, facilitated, & managed real estate transactions
- Communicated with clients to understand property needs & preferences
- Developed & maintained relationships with clients through networking, postcards, and cold calling
Showroom & Web Sales Manager
GREEN LANTERN IND.
- Responded to internet inquiries & phone calls in timely matter
- Increased sales & customer satisfaction through personalized servicing
- Updated company website with deals & product packages
- Kept detailed records of sales & contracts
Production Assistant
MAXIMUM IMPACT INC.
- Supporting the marketing production team by assisting with the scheduling, creation, & QA of a variety of marketing materials
- Monitoring the flow of marketing materials & resources to ensure on-time delivery
- Identifying production issues & unblocking marketing production team members to ensure that ongoing projects remain on schedule
- Creating & editing digital images for marketing
- Suggesting improvements on production elements within each project
Education
B.S., Professional Studies -
St. Francis College
Brooklyn Heights, NYSkills
- Microsoft Office
- Oracle
- ADP
- Kronos
- Google Drive
- QuickBooks
- CRM
- POS
- Sunfire
- Customer Service
- Cold Calling
- Outside Sales
- Lead Follow up
- Presenting
- Rental Management
- Property Tours and Inspections
- Sales Presentations
- Accomplished in Commission Sales
- Time management
- Staff development
- Attention to detail
- Conflict resolution
- Strategic planning
- Cross-functional collaboration
- Problem solving
- Active listening
- Performance measurement
- Customer relationship management
- Team leadership
- Budget management
- Customer Service Management
Certification
- Licensed Medicare Specialist - Aug. 2023 - Current
Timeline
Medicare Specialist
THE HEALTH AGENTS
08.2023 - Current
Operations Manager
MARSHALLS
Real Estate Agent
TRADE NYC REALTY
Showroom & Web Sales Manager
GREEN LANTERN IND.
Production Assistant
MAXIMUM IMPACT INC.
B.S., Professional Studies -
St. Francis College
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