Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Obanla

Sarah Obanla

Houston,TX

Summary

Experienced leader with a proven track record in ensuring seamless operations and delivering high-quality, efficient service to satisfy customers. Skilled in proactive problem-solving and keeping team members focused. Demonstrates strong leadership abilities and a talent for streamlining operations to reduce costs and enhance organizational efficiency. Utilizes independent decision-making skills and sound judgment to consistently drive positive outcomes for company success.

Overview

7
7
years of professional experience

Work History

Front End Retail Cashier

Kroger
06.2024 - Current
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Assistant Supervisor

Debash Humanitarian Worker
04.2023 - 09.2024
  • Worked with management team to implement proper division of responsibilities.
  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Managed records and documentation for payroll, inventory control and workflow.
  • Submitted documentation and reports to upper management.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Cashier

Bucees
08.2023 - 04.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.

Shift Manager

Taco Bell
01.2021 - 12.2022
  • Trained and mentored new employees to maximize team performance
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Kept employees operating productively and working on task to meet business and customer needs
  • Coached crew members to optimize performance and motivate toward more efficient work
  • Worked the front cashier taking orders
  • Help with customer situations

Shift Leader

Taco Bell
09.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Cashier

Freddy's Frozen Custard & Steakburgers
03.2018 - 08.2019
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Used POS system to enter orders, process payments and issue receipts

Food Service Worker

Taco Bell Restaurant
03.2019 - 07.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes
  • Collected and authorized payments of guests
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Greeted over Number patients per day
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Greeted customers at counter to fulfill requests and answer questions
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Learned other teammates' work tasks to train as backup
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas

Education

Diploma -

George Ranch High School
Richmond, TX

Bachelor Of Science - Psychology

Texas State University
San Marcos, TX
05-2026

Skills

  • Opening and Closing Procedures
  • Hospitality Management
  • Verbal and Written Communication
  • Accurate Money Handling
  • Customer Experience Management
  • Team Meetings
  • Social Media Platforms
  • Food Safety and Sanitation
  • Handling Customer Complaints
  • Team Member Motivation
  • Managing Operations and Efficiency
  • Documentation
  • Mentoring
  • Managing Cash Register
  • Guest Satisfaction
  • Staff Training and Onboarding
  • Inventory Control
  • Shipment Preparation
  • Customer Service
  • Cash Handling Accuracy
  • Time Management
  • Guest Relations
  • Multitasking Strengths
  • Excellent People Skills
  • Complex Problem-Solving
  • Speaking Clearly
  • Suggestive Selling
  • Negotiation Tactics
  • Self-Checkout Assistance
  • Listening Skills
  • Point of sale proficiency
  • Professional appearance
  • Basic math
  • Sales floor sanitation
  • Merchandise restocking

Timeline

Front End Retail Cashier

Kroger
06.2024 - Current

Cashier

Bucees
08.2023 - 04.2024

Assistant Supervisor

Debash Humanitarian Worker
04.2023 - 09.2024

Shift Leader

Taco Bell
09.2021 - 05.2022

Shift Manager

Taco Bell
01.2021 - 12.2022

Food Service Worker

Taco Bell Restaurant
03.2019 - 07.2019

Cashier

Freddy's Frozen Custard & Steakburgers
03.2018 - 08.2019

Diploma -

George Ranch High School

Bachelor Of Science - Psychology

Texas State University

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Sarah Obanla