Sarah Orosco
Los Angeles,CA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
06.2020 - 10.2021
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Growth Restaurant Manager
Raising Cane's
10.2021 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Associate of Science - Flight Attendant
Cypress College
Cypress, CA06.2025
Skills
- Staff Management
- Customer Engagement
- Passion for customer satisfaction
- Shift Management
- Food plating and presentation
- Money Handling
- Work Planning and Prioritization
- Team Leadership
Timeline
Growth Restaurant Manager
Raising Cane's
10.2021 - Current
Crew Trainer
McDonald's
06.2020 - 10.2021
Associate of Science - Flight Attendant
Cypress College
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