Sarah Orozco
CA
Summary
Experienced with customer service, administrative tasks, and managing front desk operations. Utilizes excellent communication and organization skills to maintain welcoming and efficient reception area. Track record of fostering positive visitor experiences and supporting office staff seamlessly.
Overview
15
15
years of professional experience
Work History
Staff Support Services
Mendocino College
Willits, CA
06.2023 - Current
- Delivered excellent customer service through prompt responses to student and instructor inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Student support services (registering, transcript documentation, scheduling, and tutoring).
Lab Assistant, CPT II
Adventist Health System
Willits, CA
01.2014 - 09.2022
- Maintained a safe, tidy, and organized laboratory environment for accurate test results.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Established a professional rapport with physicians, nurses, and administrative staff in reporting laboratory test results and handling questions unique to laboratory protocol.
- Maintained records and logbooks of quality control specific to laboratory analyzers blood bank, chemistry, and microbiology departments within the laboratory.
- Contributed to LuciDoc procedural manual in compliance with CLIA, OSHA, safety, and risk management guidelines.
- Lead Lab Assistant in organizing medical staff; Public Health Physician, directors of ED and Med-Surg, and local clinics during COVID protocols including specimen and document requirements for Sonoma Public Health processing.
- Worked closely with lab staff on special projects.
Laboratory Assistant, Microbiology/Pathology/Cyto
Mendocino Coast District Hospital
Fort Bragg, CA
10.2011 - 01.2014
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Certified Department of Transportation drug testing.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
No Degree - Biochemistry
Mendocino Community College
Ukiah, CA05-2027
Certified Phlebotomist Technician -
MCOE
Fort Bragg, CA01-2010
High School graduate -
Willits High School
Willits, CA01-2002
Skills
- Lab safety procedures
- Sterilization techniques
- ELISA testing
- Enzyme assays
- Pathology specimen handling
- Gel electrophoresis
- PCR analysis
- Quality control procedures
- HIPAA compliance
- Blood and urine analysis
- Specimen processing
- Medical billing
- Point of care testing
Timeline
Staff Support Services
Mendocino College
06.2023 - Current
Lab Assistant, CPT II
Adventist Health System
01.2014 - 09.2022
Laboratory Assistant, Microbiology/Pathology/Cyto
Mendocino Coast District Hospital
10.2011 - 01.2014
Certified Phlebotomist Technician -
MCOE
No Degree - Biochemistry
Mendocino Community College
High School graduate -
Willits High School