Detail-oriented medical receptionist with a strong background in managing patient records and scheduling. Proven ability to support healthcare operations while maintaining HIPAA compliance and fostering a welcoming atmosphere for patients.
Work History
ICU Volunteer
1 Month
Orlando Health | 07.2026 - Current
Assisted nursing staff with patient care, ensuring comfort and safety during critical situations.
Provided emotional support to patients and families, enhancing overall experience in high-stress environments.
Maintained cleanliness and organization of ICU facilities, contributing to infection control protocols.
Observed and recorded patient conditions, communicating changes promptly to medical team for timely interventions.
Medical Receptionist
1 Year 4 Months
Chaldean-Care Infectious Diseases | 04.2025 - Current
Managed patient scheduling and appointment confirmations, enhancing operational flow.
Assisted with insurance verification processes, ensuring accurate billing and claims submission.
Maintained electronic health records using EHR systems, supporting data integrity and accessibility.
Greeted patients and provided front desk support, fostering a welcoming environment.
Volunteer
1 Year 4 Months
East Ridge Animal Shelter | 01.2025 - 05.2026
Provided daily care and feeding for shelter animals, ensuring health and well-being.
Assisted in adoption events, promoting animal welfare and responsible pet ownership.
Maintained cleanliness of animal habitats, enhancing comfort for residents.
Supported veterinary staff during routine check-ups and vaccinations for shelter animals.
Education
Bachelor of Science - Biomedical Sciences
University of Central Florida | Orlando, FL | 05-2029