Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Pagan

Biddeford

Summary

Dedicated healthcare professional with extensive experience at St. Joseph's Convent, excelling in patient care and vital signs monitoring. Known for compassionate communication and maintaining HIPAA compliance, I have successfully enhanced patient satisfaction and safety through attentive support and effective collaboration with team members. Committed to promoting dignity and independence in all interactions.

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

8
8
years of professional experience

Work History

CNA/CRMA

St. Joseph's Convent
11.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Administer daily medications
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CRMA

Windham Res Care
02.2019 - 05.2024
  • Assisted with returning, destroying and ordering medications.
  • Managed a portfolio of diverse clients, delivering high-quality CRMA services tailored to their specific needs and requirements.
  • Enhanced company''s compliance with industry regulations through thorough documentation and reporting of audit findings.
  • Audited for outdated medication and for shortage of medications or supplies.
  • Maintained accurate documentation of medications and treatments on assigned residents.

Medical Assistant

Wiscasset Family Health
08.2021 - 02.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

CRMA/CNA

Island Commons Resource Center
04.2017 - 06.2021
  • Maintained a thorough understanding of regulatory requirements and industry best practices, ensuring the organization''s ongoing compliance with all applicable standards.
  • Identified areas for improvement in internal controls, resulting in strengthened risk management practices.
  • Developed effective channels for communication between departments, fostering collaboration in managing enterprise-wide risks.
  • Evaluated the effectiveness of internal control systems by performing regular assessments and providing recommendations for improvements.
  • Implemented continuous improvement initiatives aimed at enhancing CRMA performance and ensuring alignment with organizational objectives.

Education

Associate of Science - Nursing

Beal University
Wilton, ME
02-2026

Associate of Science - Medical Assistant

NTI
Scarborough, ME
03-2022

High School Diploma -

Deering High School
Portland, ME
06-2000

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication

Timeline

CNA/CRMA

St. Joseph's Convent
11.2023 - Current

Medical Assistant

Wiscasset Family Health
08.2021 - 02.2024

CRMA

Windham Res Care
02.2019 - 05.2024

CRMA/CNA

Island Commons Resource Center
04.2017 - 06.2021

Associate of Science - Nursing

Beal University

Associate of Science - Medical Assistant

NTI

High School Diploma -

Deering High School