Sarah Palandati
Baltimore,MD
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Phoenix Physical Therapy Rehab
03.2024 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Physical Therapy Technician
Red Canyon Physical Therapy
01.2024 - 03.2024
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Server
Bondhouse Kitchen
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
California Pizza Kitchen
02.2016 - 02.2024
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Server/Bartender
Koopers Tavern
06.2021 - 11.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Dog Walker and Sitter
Luv My Pet
04.2018 - 07.2019
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Alerted owners immediately of health or behavior problems for speedy resolution and care.
- Tailored walks for older dogs and dogs with variety of health concerns.
- Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
- Fed, walked and cared for 4 dogs during owners' absences and out-of-town trips.
- Exercised and offered restroom breaks to dogs by walking 2 dogs per 30 minute session.
Stable Staff
Skyline Training Stables
01.2015 - 03.2017
- Supervised guest safety during horse rides and interactions to provide safe and enjoyable ranch stays for guests of all ages.
- Administered topical ointments and medications to horses on a regular, basis.
- Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
- Cleaned and disinfected equipment and stalls and tack to prevent spread of disease, control odors and maintain healthy environment.
- Followed effective process for bathing and grooming horse to remove dirt, loose hair, parasites and hair mats.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Provided top-notch customer service to every customer and exceptional care to all animals.
Education
Associate of Science - General Studies
The Community College of Baltimore County
Essex, MD12-2025
High School Diploma -
Homeschooled
Baltimore, MD05.2016
Skills
- Organization and Time management
- Good listening skills
- Interpersonal Communication
- Multitasking abilities
- Customer Service
- Teamwork
Certification
- Certified Emergency Medical Technician, Baltimore County Fire Department - January 2021-January 2022
Timeline
Physical Therapy Aide
Phoenix Physical Therapy Rehab
03.2024 - Current
Server
Bondhouse Kitchen
03.2024 - Current
Physical Therapy Technician
Red Canyon Physical Therapy
01.2024 - 03.2024
Server/Bartender
Koopers Tavern
06.2021 - 11.2021
Dog Walker and Sitter
Luv My Pet
04.2018 - 07.2019
Server
California Pizza Kitchen
02.2016 - 02.2024
Stable Staff
Skyline Training Stables
01.2015 - 03.2017
- Certified Emergency Medical Technician, Baltimore County Fire Department - January 2021-January 2022
Associate of Science - General Studies
The Community College of Baltimore County
High School Diploma -
Homeschooled
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