Sarah Palmer
Morristown,IN
Summary
Knowledgeable about processing payments and pursuing past-due balances. Team-oriented, dependable and performance-driven.
Overview
17
17
years of professional experience
Work History
Billing Specialist
ACADIA
11.2021 - Current
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Cook
Snappers Bar And Grill
02.2021 - 07.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Cashier
Chartwells Schools Dining Services
08.2019 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Deil
Kroger
03.2013 - 08.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Manager
The Pizza Shop
03.2012 - 02.2014
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cna
Morristown Manor
07.2011 - 02.2012
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Cna
Golden Living Nursing Home
01.2009 - 11.2011
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Cna
Especially Kidz
10.2006 - 04.2009
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Education
High School Diploma -
Morristown Jr Sr High School
Morristown In06.2006
Skills
- Claims Processing
- Payment Posting
- Invoice Processing
Timeline
Billing Specialist
ACADIA
11.2021 - Current
Cook
Snappers Bar And Grill
02.2021 - 07.2022
Cashier
Chartwells Schools Dining Services
08.2019 - 05.2021
Deil
Kroger
03.2013 - 08.2017
Manager
The Pizza Shop
03.2012 - 02.2014
Cna
Morristown Manor
07.2011 - 02.2012
Cna
Golden Living Nursing Home
01.2009 - 11.2011
Cna
Especially Kidz
10.2006 - 04.2009
High School Diploma -
Morristown Jr Sr High School
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