Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Work Preference
Timeline
Bartender

Sarah Parini

North Fort Myers,FL

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Angelos Pizza
06.2016 - 12.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Streamlined front-of-house operations by introducing digital reservation systems and mobile payment options for enhanced convenience.
  • Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Education

GED -

Rancho Santiago College
Tustin, CA
08.2006

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Shift Management
  • Customer-Oriented
  • Organization and prioritization

Certification

  • Certified Food Handler, Basset and Food Allergen

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Documented and resolved employee issues which led to a more positive and safe work enviroment..
  • Supervised team of 25-30 staff members.

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Work-life balanceHealthcare benefits401k matchFlexible work hoursWork from home option

Timeline

Restaurant Manager

Angelos Pizza
06.2016 - 12.2023

GED -

Rancho Santiago College
Sarah Parini