Sarah Patterson
Richardson
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Hobby Lobby
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize checkout operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Merchandise Vendor
Anderson Merchandisers
12.2024 - Current
- Managed inventory levels to ensure product availability and minimize stockouts.
- Conducted regular audits of merchandise displays to maintain compliance with company guidelines.
- Reduced out-of-stock occurrences by diligently monitoring inventory levels and promptly restocking shelves.
Cashier
WAL-MART
05.2023 - 12.2024
- Collaborated with team members to optimize checkout operations during peak hours.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, maintaining positive store reputation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
PREMIUM
06.2022 - 05.2023
- Enhanced customer engagement through personalized service and product recommendations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Trainer
MCDONALDS
12.2017 - 05.2022
- Trained new crew members on operational procedures and safety protocols.
- Mentored team members to enhance performance and customer service skills.
- Assisted management in evaluating crew performance through regular assessments.
- Cultivated a positive work environment by promoting teamwork and collaboration among staff.
- Trained other employees in customer service, food safety, and performance requirements.
Education
HIGH SCHOOL DIPLOMA -
Richardson Homeschool Association
Richardson05.2017
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Professionalism and courtesy
Accomplishments
McDonald's: Set store record for most customers served in 1 minute
Certification
nucamp: Cybersecurity Foundations Certification
Google: Intro to responsible AI certification
Google: Intro to large language models
Google: Intro Generative AI Learning
Coursera: Intro to data analysis using Microsoft Excel
Hong Kong University of Science & Technology: Information Systems Auditing, Control and Assurance Certification
ADDITIONAL SKILLS INCLUDE
Marketing, Sales, Client Relationships, Problem Solving, Oral Communication, Sign Language
Languages
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Cashier
Hobby Lobby
04.2025 - Current
Merchandise Vendor
Anderson Merchandisers
12.2024 - Current
Cashier
WAL-MART
05.2023 - 12.2024
Sales Associate
PREMIUM
06.2022 - 05.2023
Crew Trainer
MCDONALDS
12.2017 - 05.2022
HIGH SCHOOL DIPLOMA -
Richardson Homeschool Association