Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Volunteering
Timeline
Generic

Leah Sunwall

North Little Rock,AR

Summary

Dynamic brewing professional with a proven track record, excelling in quality assurance, and team leadership. Possess skills in recipe development, quality control, and brewery operations. Recognized for reliability and critical thinking, driving operational success in a fast-paced environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Brewery Unicorn

Lost Forty Brewing
Little Rock, Arkansas
11.2018 - Current
  • November 2018- April 2022, August 2023- current
  • Skilled in brewing, cellaring, and packaging; encompassing some lab work.
  • Utilizes good manufacturing practices and adheres to standard operating procedures even in order to provide consistent, high-quality results.
  • Creates new beer recipes from concept to production, ensuring quality and consistency.
  • Oversees brewing, cellaring, and packaging of 44 beers as part of operation producing more than 18,000 barrels each year.
  • Maintains organized, clean and sanitizes work areas.
  • Uses Ekos to record production data for each batch.
  • Identifies, troubleshoots and resolves mechanical malfunctions and production concerns.
  • An extended list of responsibilities given upon request.

Server

Cypress Social
02.2023 - 06.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Increased sales significantly by upselling higher-end products to customers.

Lead Brewer

Point Remove Brewing
10.2022 - 02.2023
  • Provided subject matter expertise to warehouse, marketing and customer relations areas.
  • Clarified product using centrifuge filtration.
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
  • Trained new employees on proper procedures for cleaning, packaging, equipment operation and inventory management.
  • Used 10bbl brew system to execute house recipes.

Host / Server

Raduno Brick Oven & Barroom
02.2022 - 01.2023
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Patient Care Technician

Baptist Health Medical Center-Little Rock
09.2016 - 11.2019
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Coordinated patient care needs with the healthcare team and provided assistance with activities of daily living.
  • Delivered outstanding care based on physical, psychological, educational and related criteria for rehabilitation patients.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Provided excellent care by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, and bedside assistance.
  • Often commended for maintaining the safety, respect and dignity of residents.
  • Acted as patient advocate and implemented total patient care through a team nursing process covering 8-12 high acuity patients per shift.

Server

Outback Steakhouse
01.2015 - 04.2018
  • Employee of the month (March 2018) voted by staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.

Server and Trainer

Del Frisco's Grille
09.2015 - 02.2016
  • Skillfully anticipated and addressed guests' service needs.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Resolved problems or concerns to ensure that customers had a pleasant dining experience.
  • Performed additional tasks to keep the dining room running smoothly.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Completed shift beginning and end procedures in full, including opening and closing duties.

Cashier Customer Service

Walmart
06.2014 - 11.2014
  • Kept register terminal area and store clean and orderly.
  • Bagged merchandise.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Physical Therapist Assistant

D1 Little Rock
06.2012 - 08.2014
  • Documented patient progress and treatment responses in electronic health records.
  • Prepared treatment areas by sterilizing equipment and organizing supplies.
  • Assisted patients with therapeutic exercises and mobility training.
  • Collaborated with physical therapists to develop individualized care plans.
  • Monitored patients during treatments to ensure proper form and technique while exercising.
  • Demonstrated knowledge of anatomy, physiology, kinesiology, biomechanics, pathology, neurology and other related topics pertinent to physical therapy practice.

Education

High School Diploma -

Little Rock Christian Academy
Little Rock, Arkansas

Skills

  • Quick learner
  • Quality assurance
  • Forklift operations
  • Reliability
  • Critical Thinking
  • Team leadership
  • Industry networking

Accomplishments

Lowered the cost of goods due to high volume of quality wort that was not anticipated for individual batches of beer.

Promoted from Packaging Tech to Brewer, in less than 10-months (Lost Forty Brewing).

Certification

Forklift Certified

Awards

Brewer's Association 2020 Great American Beer Festival winner: "Best Mid-Size Brewery & Brewer" ; Presented to Lost Forty Brewing

Volunteering

Pink Boot Society : Treasurer

Our Mission: aims to assist, inspire and encourage women and non-binary individuals in the fermented/alcoholic beverage industry to advance their careers through education.

Timeline

Server

Cypress Social
02.2023 - 06.2023

Lead Brewer

Point Remove Brewing
10.2022 - 02.2023

Host / Server

Raduno Brick Oven & Barroom
02.2022 - 01.2023

Brewery Unicorn

Lost Forty Brewing
11.2018 - Current

Patient Care Technician

Baptist Health Medical Center-Little Rock
09.2016 - 11.2019

Server and Trainer

Del Frisco's Grille
09.2015 - 02.2016

Server

Outback Steakhouse
01.2015 - 04.2018

Cashier Customer Service

Walmart
06.2014 - 11.2014

Physical Therapist Assistant

D1 Little Rock
06.2012 - 08.2014

High School Diploma -

Little Rock Christian Academy

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