As a Direct Support Professional Level 2 ( supervisor) I have a wide variety of experiences. I can effectively manage staff and manage schedule changes. I am dependable. I am professional. I have excellent organization skills. I can manage client daily activities, appointments and medication needs. I am well-versed in client care.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
United Counseling Service
Bennington, VT
04.2022 - Current
Contacted medical providers on behalf of clients to follow up on appointments.
Accompanied or transported clients to appointments, errands and social activities.
Reported changes in client condition to administrators, facilitating nursing intervention.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Supervised medication administration, personal hygiene and other activities of daily living.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Organized oral medications for clients following dosage and schedule requirements.
Accompanied individuals on outings to promote independence and integration into the community.
Maintained clean and well-organized environment for client happiness and safety.
Documented current patient information to update vital signs, behaviors, and eating habits.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Facilitated social interactions between participants and their peers in the community.
Enhanced patient wellbeing by supporting participation in recreational activities.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Used approved crisis intervention techniques in emergency situations.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Collaborated with other staff members to develop individualized service plans for each participant.
Consulted with client care team to continually update care plans.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Monitored clients' activity levels and helped prevent sedentary behavior.
Provided guidance and support to ensure safety of individuals served.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Assisted with planning and coordination of activities and outings based on individual needs.
Assisted individuals in development of social skills to become integrated in community.
Assisted in planning and implementing recreational activities for participants.
Maintained detailed records of services performed on clients.
Monitored client's well-being, safety and comfort under physician direction.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Followed care plan and directions to administer medications.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Utilized various software and tools to streamline processes and optimize performance.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Conducted testing of software and systems to ensure quality and reliability.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Maintained updated knowledge through continuing education and advanced training.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Drove clients to doctors' appointments and social outings.
Assisted individuals in learning and developing new skills.
Recorded client status progress and challenges in logbooks and reports.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Built strong and trusting rapport with clients and loved ones.
Assisted clients with maintaining good personal hygiene.
Transported clients to doctor's appointments and errands.
Monitored health and well-being of clients and reported significant health changes.
Developed relationships with families of those receiving services to ensure continuity of care.
Provided guidance to direct support professionals in the performance of their job duties.
Maintained communication and transparency with governing boards, department heads and medical staff.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Created and maintained a positive work environment through effective communication with staff, residents, families, and other stakeholders.
Developed and implemented policies and procedures for direct support staff.
Ensured that all required documentation was completed accurately and timely by direct support personnel.
Conducted regular training sessions on safety protocols for direct support personnel.
Maintained accurate records of client services provided including incident reports, medication logs, treatment plans.
Facilitated group activities designed to promote socialization among residents and clients.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Provided crisis intervention services when needed to address challenging behaviors exhibited by residents and clients.
Maintained awareness of government regulations, health insurance changes and financing options.
Worked closely with medical staff to coordinate services for residents and clients as needed.
Scheduled shift assignments for direct support professionals according to staffing needs.
Recruited, hired and trained new medical and facility staff.
Monitored daily activities of direct support staff to ensure compliance with regulatory standards.
Explained policies, procedures and services to patients.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed inventory and supplies to ensure materials were available when needed.
Activities Assistant
Bennington Project Independence, Adult Day Service
Bennington, VT
08.2021 - 04.2022
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Evaluated recreation areas, facilities and services for results.
Assisted with transportation arrangements for offsite activities when required.
Facilitated group activities such as bingo, arts and crafts, cooking classes.
Adapted equipment as needed for safe participation by individuals with disabilities or physical limitations.
Monitored safety and cleanliness during activities.
Kept activities spaces organized, clean and tidy.
Respected cultural diversity when interacting with individuals from different backgrounds.
Attended training sessions related to therapeutic recreation services.
Organized and implemented activities to meet the individual needs of each resident.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Helped residents participate in activities with basic and advanced mobility support.
Identified needs of customers promptly and efficiently.
Licensed Nursing Assistant
Centers For Living And Rehabilitation
Bennington, VT
09.2013 - 02.2018
Planned and served meals and snacks to patients according to prescribed diets.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Assisted with transferring patients from bed to wheelchair or gurney as necessary.
Kept accurate records of patient's progress notes, treatments given and other pertinent information.
Assisted with providing physical therapy exercises prescribed by a licensed therapist.
Provided physical support to assist patients with bathing, dressing and toileting.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Provided emotional support to patients and their families during difficult times.
Assisted in the admission and discharge process of patients.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Communicated effectively with other members of the healthcare team regarding patient needs and concerns.
Promoted continuity of care by accurately communicating plans to succeeding shifts.
Answered patient call signals and signal lights to determine patients' needs.
Maintained a safe environment for all patients by following infection control policies and procedures.
Collected specimens from patients for laboratory testing purposes.
Shaved and draped patients to prepare for surgery, treatment or examination.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Practiced universal safety precautions at all times while on duty.
Supplied, collected and emptied patient bedpans on frequent basis.
Responded to emergency situations quickly and efficiently.
Ensured that all equipment used was properly maintained and functioning correctly.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Turned and repositioned bedridden patients to prevent bedsores.
Assisted with ambulation of patients as needed.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Provided direct patient care, including bathing, feeding and dressing.
Performed vital signs monitoring, such as temperature, pulse rate and respiration.
Assisted patients with daily living activities, such as bathing, dressing, and grooming.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Encouraged patient participation in activities designed for their individual needs.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed household errands and other essential duties.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Updated and maintained databases with current information.
Education
High School Diploma -
Mount Anthony Union High School
Bennington, VT
06-2013
Skills
I can assist with scheduling staff and training staff
I helped to come up with client goals, and ensured that the goals were met
I made sure that documentation was done in a timely manner
I communicated with the care team regarding client care Communicated with nursing
I printed out monthly paper medication administration records, treatment sheets, and client goal sheets
I communicated with doctors regarding client care, and supported clients to appointments
I arrive at work on time every day I complete all of my required trainings on time
Timeline
Direct Support Professional
United Counseling Service
04.2022 - Current
Activities Assistant
Bennington Project Independence, Adult Day Service