Sarah Perez

• Management in the restaurant, working with employees, customers, etc
• Serving many tables in a fast-paced environment
• Resolving employee conflicts
• I run social media, donations, as well as making of the weekly schedules for floor staff and back of house
• I craft seasonal cocktails that we sell very frequently. We also serve margaritas, mojitos and mules.
• Accomplished multiple tasks within established timeframes.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Established team priorities, maintained schedules and monitored performance.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Bartending and bar backing
• Familiar with a lot of drinks.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Served high customer volumes during special events, nights, and weekends.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Prepared garnishes by evenly slicing and pitting fruits.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

• Appointment organizer, salon cleaner, stylist assistant, guard cleaner, makes sure salon and bathrooms are clean at all times, makes and made sure lobby is clean, gives clients estimated amount of time until they can be taken back.
• Responded to inquiries from callers seeking information.
• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Transported children to and from activities using personal or family vehicle.
• Assisted with light housekeeping duties as well as running errands.
• Encouraged children to be understanding and patient with others.
• Coordinated playdates and outings to meet children's physical and social needs.
• Supervised children on playground to help develop physical and social skills.
• Taught children basic life skills, manners and personal hygiene.
• Monitored children's play activities to verify safety.
• Helped children complete homework assignments and school projects.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Identified issues, analyzed information and provided solutions to problems.

This job included many different tasks:

• Working with brides and their families to try and find their perfect dress
• Working with bridal parties, prom attendees, mother of the bride and grooms, special occasions. This also included balancing checking the brides/families in and working the register.
• Participated in team meetings and staff training sessions.
• Provided emotional support and companionship to clients.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Encouraged clients to take part in activities tailored to individual needs.
• Collected, arranged, and input information into database system.
• Created and managed project plans, timelines and budgets.
• Evaluated customer needs and feedback to drive product and service improvements.