
I'm looking to take the knowledge and experience I have learned with this company for the last 15 years and apply it to a new position. I'm Driven to grow within the company by consistently exceeding expectations and building strong team relationships.
•Reviewing company financial reports and data to properly order for holidays.
•Using PRC issue form for special items we don't carry in store.
•Having product knowledge to aid in upselling to customers and get them excited about new products.
•Using the handheld order gun to check product movement, check delivery dates, making price tags, counting inventory, and receive DSD Items.
•Working product to sales floor and keeping backstock low and organized.
•Getting incremental sales from red hot deals and cross merchandising.
•Knowing the programs that are in place to grow sales.
•Review Front End Service reports and leading the team to achieve the company's service goals.
•Promoted exceptional customer service in alignment with company standards
•Resolved customer issues promptly and professionally
•Provided friendly, accurate checkout and support as needed
•Supervised front-end operations and customer flow
•Maintained cleanliness, safety, and appearance of front-end area
•Managed cash handling, safe transactions, and refunds
•Trained and supervised front-end and courtesy clerks
•Assisted with hiring and performance monitoring
•Enforced dress code and safety compliance
•Monitored inventory and ordered front-end supplies
•Controlled shrink and ensured expired items were not sold
•Scheduling to efficiency and under Labor target.
•Building seasonal displays and working product while using date rotation.
•Follow up with employee to insure the store is Full, Fresh, and Faced.