Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sarah Petherick

Sarah Petherick

Fort Pierce,FL

Overview

23
23
years of professional experience

Work History

STAY AT HOME MOM

Fort Pierce, FLORIDA
02.2006 - Current
  • Identied ways to improve eciency in operations and implemented process changes
  • Demonstrated ability to manage multiple tasks while remaining adaptable and exible
  • Responded quickly to meet customer needs and resolve problems
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge
  • Provided ecient and courteous service to customers at all times
  • Met deadlines while maintaining high-quality deliverables
  • Managed and coordinated multiple projects while ensuring timely completion
  • Skilled in using various software applications and programs including Microsoft Oce and Adobe Creative Suite
  • Experienced with social media and communications platforms
  • Performed routine and scheduled maintenance services
  • Sought continuing education opportunities to stay current with industry trend.

HOOTERS GIRL

Hooters
West Palm Beach, FLORIDA
01.2001 - 03.2023
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and exible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Focused on learning new skills and staying updated with industry changes
  • Participated in ongoing training to enhance own job skills and knowledge
  • Provided ecient and courteous service to customers at all times
  • Met deadlines while maintaining high-quality deliverables
  • Performed routine and scheduled maintenance services
  • Sought continuing education opportunities to stay current with industry trends.

VICE PRESIDENT/BOOKKEEPING

Treasure Coast Electrical
Fort Pierce, FLORIDA
01.2017 - 01.2020
  • Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable
  • Accurately entered nancial transactions into accounting software and ensured that all data was accurate and upto-date
  • Processed bills by recording invoices received from suppliers or vendors on accounting system database
  • Handled cash and deposits using proper accounting procedures and documentation
  • Updated QuickBooks to reect current nancial records
  • Maintained and updated chart of accounts, petty cash, and month-end closing
  • Reviewed invoices and payments for accuracy before processing
  • Utilized problem solving abilities to identify discrepancies between nancial documents and implement solutions accordingly
  • Developed strong organizational skills to keep track of multiple clients' accounts simultaneously
  • Provided support with month-end close processes such as journal entries and reconciliations
  • Maintained condentiality of client information at all times in accordance with company policy
  • Prepared weekly payroll summaries which included deductions for taxes, insurance premiums
  • Ensured timely submission of sales tax returns in order to avoid penalties from state agencies
  • Performed complex calculations using QuickBooks software to accurately record business transactions
  • Processed and issued employee paychecks and statements of earnings and deductions
  • Generated detailed reports on account activity to ensure accuracy of nancial data
  • Analyzed nancial documents including income statements, balance sheets, budgets, payroll information, and other related documents
  • Organized ling systems for client accounts ensuring easy access when needed
  • Monitored customer accounts for overdue payments while providing friendly reminders via email or phone calls
  • Balanced ledgers and accounts to identify discrepancies
  • Assisted in the preparation of reports for internal management use and external auditors as requested
  • Prepared nancial reports by collecting, analyzing, and summarizing account information and trends
  • Balanced subsidiary accounts by reconciling entries
  • Veried accuracy of nancial records to reduce risks
  • Monitored cash ow and budget adherence to support protability
  • Adhered to Generally Accepted Accounting Principles when completing tasks
  • Interpreted and applied accounting policies and regulations to all work to comply with applicable standards
  • Tracked xed assets to prepare depreciation schedules
  • Maintained subsidiary accounts by verifying, allocating and posting transactions
  • Maintained general ledger accounts in alignment with best practices
  • Created budgeting spreadsheets utilizing Excel formulas to assist in forecasting future costs and expenses
  • Assisted with the development of annual operating budgets and monitored progress throughout the year
  • Dened bookkeeping policies and procedures to establish rules and standards for measuring nancial information
  • Collaborated with department managers to create efective strategies for cost reduction initiatives.

PROPERTY MANAGER

Individual couple
Lake worth, FLORIDA
02.2011 - 03.2013
  • Maintained accurate records of all tenant information including contact details and payment history
  • Coordinated tenant move-in and out process and orientated new tenants to property
  • Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes
  • Conducted regular property inspections to identify potential maintenance issues
  • Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions
  • Initiated eviction proceedings when necessary according to state law and court orders
  • Implemented proactive strategies for property maintenance, repairs, and improvements
  • Developed and maintained professional relationships with residents, community and owners
  • Planned, scheduled, and coordinated general maintenance and major repair projects
  • Oversaw and maintained accurate records of all tenant occupancy
  • Monitored tenant activity to address complaints or violations of lease agreements
  • Negotiated and executed new leases, renewals, and terminations
  • Prepared and presented detailed status reports of properties to owners
  • Assisted in the selection process of new tenants by conducting background checks and verifying references
  • Coordinated regular inspections of residential units to identify potential issues or hazards
  • Negotiated contracts with vendors for services such as landscaping, snow removal, and pest control
  • Reviewed lease expiration reports and calculated rent increases
  • Operated property within budgeted income and expense guidelines
  • Performed periodic assessments of existing buildings in order to assess capital improvement needs
  • Ensured compliance with all legal regulations concerning rental properties
  • Organized nancial records related to budgeting, accounting, and auditing procedures
  • Analyzed market trends to determine optimal rental rates for properties in the area
  • Met benchmarks for occupancy, rent collections and timely compliance paperwork
  • Established policies and procedures related to leasing terms, security deposits, pet restrictions
  • Spearheaded property management policies and procedures
  • Created detailed reports on property performance metrics such as vacancy rate and income generated
  • Veried compliance with all local and state regulations
  • Implemented marketing strategy to meet predetermined vacancy standards
  • Prepared monthly statements outlining expenses incurred for each property owned
  • Assisted or prepared annual budget for property
  • Advised owners regarding investment opportunities in the real estate market
  • Researched local zoning laws to ensure proper land use and occupancy standards were met
  • Planned and scheduled general maintenance, major repairs, and remodeling projects for properties
  • Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance
  • Directed collection of monthly rental fees and monitored past due accounts
  • Met with prospective tenants to show properties and explain terms of occupancy
  • Investigated and resolved tenant complaints, following management rules, and regulations
  • Solicited and analyzed bids from contractors for repairs, renovations, and maintenance
  • Prepared and administered contracts for provision of property services, such as cleaning, maintenance, and security services
  • Monitored common areas for maintenance and repair needs
  • Kept updated records of property vacancies and lease renewals to proactively ll open units
  • Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs
  • Negotiated management and service contracts, obtaining most cost-efective pricing
  • Marketed vacancies through social media and partnerships with local leasing agents
  • Negotiated and nalized lease terms and agreements
  • Evaluated tenant eligibility in alignment with income restrictions and government regulations
  • Ensured that were in line with rental markets
  • Veried continuous compliance with state and federal regulations and retained related documentation
  • Prepared detailed budgets and nancial reports for properties
  • Negotiated sale, lease and development of property and complete and review appropriate documents and forms
  • Facilitated required permits in alignment with regulatory standards
  • Liaised regularly with community association members to verify satisfaction
  • Met with board of directors to discuss and resolve legal and environmental issues.

SERVER

Ouzo Blue
Royal Palm Beach, FLORIDA
01.2012 - 01.2013
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from rst interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Used good communication skills to reduce guest dissatisfaction
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Assisted with training of new staf members
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Processed payments and completed register transactions accurately
  • Used focus and memorization skills to keep track of tables and remember orders
  • Resolved customer complaints and inquiries in a timely manner
  • Prepared and served food and beverages to customers
  • Exercised focus and concentration to keep track of tables and remember orders
  • Delivered customer checks and securely processed credit card or cash payments
  • Monitored food and beverage levels to satisfy customer needs
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Jotted down customer orders and promptly delivered food and drinks
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Attended company and restaurant required trainings and meetings, improving skills
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Persuaded or inuenced guest purchase by enticing with higher margin items and add-ons
  • Attended company and restaurant trainings and meetings to improve serving skills
  • Recorded transactions in point of sales system to deliver prompt service
  • Resolved complex technical problems in a timely fashion utilizing problem-solving skills
  • Performed system administration tasks such as user account management, patching, backups, and security updates
  • Monitored server performance using tools like Nagios or SolarWinds Orion NPM for proactive maintenance activities
  • Efectively managed large parties by providing ecient, attentive service while ensuring accuracy with orders
  • Utilized teamwork skills to collaborate efectively with kitchen staf during busy periods
  • Memorized frequent customer preferences to build relationships and loyalty
  • Listened to customer concerns and complaints and quickly rectied issues
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
  • Answered telephones to take reservations or to-go orders
  • Checked on guests to verify satisfaction with each course
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning
  • Assisted with training new wait staf members to ensure proper procedures were followed at all times
  • Presented menus to answer questions about items and make recommendations
  • Set up linens, dishes, and silverware to prepare tables for customers
  • Suggested additional items to customers to increase restaurant sales
  • Swept and mopped oors and removed trash
  • Informed customers of daily specials
  • Described ingredients and cooking methods to explain preparation of various food items
  • Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staf
  • Filled condiment, salt and pepper, and napkin containers
  • Prepared checks to itemize and total meal costs and sales taxes
  • Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine.

SERVER

Carabba's
Boynton Beach, FLORIDA
01.2005 - 11.2006
  • Performed system administration tasks such as user account management, patching, backups, and security updates
  • Documented server congurations and changes in accordance with established change control procedures
  • Assisted end users remotely via telephone or chat support sessions
  • Analyzed system logs to detect potential issues proactively before they become serious problems
  • Proven expertise in troubleshooting server hardware, software, network, and storage issues
  • Worked closely with other IT staf members to ensure smooth operation of the business's computer systems
  • Planned and implemented disaster recovery strategies to protect critical data from loss or damage
  • Maintained physical servers including installation of new hardware components such as memory upgrades or hard drive replacements
  • Tested web applications for compatibility with various browsers and platforms like Internet Explorer and Chrome
  • Monitored server performance using tools like Nagios or SolarWinds Orion NPM for proactive maintenance activities
  • Congured IIS Web Server for hosting websites on intranet and internet networks
  • Installed, congured, and maintained Windows Server 2003, 2008, 2012 operating systems
  • Implemented and managed Active Directory users and groups, DNS, DHCP services on the server side
  • Supported remote users through VPN connections over Wide Area Networks
  • Managed virtual environments using VMware ESX or Hyper-V technologies
  • Developed scripts for automation of daily operations tasks using PowerShell scripting language
  • Deployed and administered Microsoft Exchange Servers 2007, 2010, 2013 environment.

SERVER

Boynton Beach Ale House
Boynton Beach, FLORIDA
02.2005 - 03.2006
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from rst interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Used good communication skills to reduce guest dissatisfaction
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Assisted with training of new staf members
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Processed payments and completed register transactions accurately
  • Used focus and memorization skills to keep track of tables and remember orders
  • Resolved customer complaints and inquiries in a timely manner
  • Prepared and served food and beverages to customers
  • Exercised focus and concentration to keep track of tables and remember orders
  • Delivered customer checks and securely processed credit card or cash payments
  • Monitored food and beverage levels to satisfy customer needs
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Jotted down customer orders and promptly delivered food and drinks
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Attended company and restaurant required trainings and meetings, improving skills
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Persuaded or inuenced guest purchase by enticing with higher margin items and add-ons
  • Attended company and restaurant trainings and meetings to improve serving skills
  • Recorded transactions in point of sales system to deliver prompt service
  • Resolved complex technical problems in a timely fashion utilizing problem-solving skills.

SERVER/BARTENDER

Cayenne
West Palm Beach, FLORIDA
01.2003 - 01.2005
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from rst interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Used good communication skills to reduce guest dissatisfaction
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Processed payments and completed register transactions accurately
  • Memorized menu to help diners make informed meal choices
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Used focus and memorization skills to keep track of tables and remember orders
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Assisted with training of new staf members
  • Resolved customer complaints and inquiries in a timely manner
  • Prepared and served food and beverages to customers
  • Delivered customer checks and securely processed credit card or cash payments
  • Monitored food and beverage levels to satisfy customer needs
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Jotted down customer orders and promptly delivered food and drinks
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Attended company and restaurant required trainings and meetings, improving skills
  • Persuaded or inuenced guest purchase by enticing with higher margin items and add-ons
  • Attended company and restaurant trainings and meetings to improve serving skills
  • Recorded transactions in point of sales system to deliver prompt service
  • Resolved complex technical problems in a timely fashion utilizing problem-solving skills.

Education

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Quinnipiac University

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Palm Beach Atlantic University

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Palm Beach State College

Skills

  • Teaching
  • Educating
  • Server
  • Microsoft Word
  • Excellent Communication
  • Google Drive
  • Computer Skills
  • Collaboration
  • Research
  • Teamwork and Collaboration
  • Leadership
  • Critical Thinking
  • Friendly, Positive Attitude
  • Troubleshooting
  • Customer Relations
  • Relationship Building
  • Microsoft Office
  • Analytical and Critical Thinking
  • Organization
  • Planning
  • Training & Development

Languages

  • English
  • Spanish

Timeline

VICE PRESIDENT/BOOKKEEPING

Treasure Coast Electrical
01.2017 - 01.2020

SERVER

Ouzo Blue
01.2012 - 01.2013

PROPERTY MANAGER

Individual couple
02.2011 - 03.2013

STAY AT HOME MOM

02.2006 - Current

SERVER

Boynton Beach Ale House
02.2005 - 03.2006

SERVER

Carabba's
01.2005 - 11.2006

SERVER/BARTENDER

Cayenne
01.2003 - 01.2005

HOOTERS GIRL

Hooters
01.2001 - 03.2023

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Quinnipiac University

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Palm Beach Atlantic University

ASSOCIATE IN ARTS (A.A.) IN DENTAL HYGIENE -

Palm Beach State College

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Sarah Petherick