Sarah Phelps
Phelps
Summary
Compassionate social worker with expertise in case management and client advocacy. Proven ability to develop personalized care plans and coordinate resources, ensuring clients achieve their personal goals.
Overview
13
13
years of professional experience
Work History
Social Worker
Oneida County Department of Social Services
Rhinelander, WI
06.2020 - Current
- Developed individualized service plans to meet client needs and promote well-being in Child Protective Service and Aging and Disability Resource Areas
- Advocated for clients' rights and access to necessary social services and support systems.
- Collaborated with multidisciplinary teams to create comprehensive care strategies for clients.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Conducted assessments to evaluate client situations and determine appropriate interventions.
- Coordinated resources and services to support clients in achieving personal goals.
- Mentored junior staff on best practices for case management and client engagement.
Case Manager
ACM Care
Peoria, IL
04.2018 - 05.2020
- Developed individualized care plans to address client needs and preferences.
- Monitored client progress, adjusting care strategies as necessary for optimal outcomes.
- Conducted regular assessments of client situations to identify potential risks and intervene effectively.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Case Manager
Thresholds
Kankakee, IL
02.2013 - 02.2018
- Coordinated client assessments to identify mental health needs and develop individualized care plans.
- Monitored client progress and adjusted treatment strategies based on evolving mental health conditions.
- Conducted crisis interventions and provided immediate support during critical situations.
- Developed educational materials for clients on coping strategies and resource availability.
- Supported clients through transitional periods such as hospital discharges or housing changes ensuring continuity of care.
Social Worker
R&B Solutions
Kankakee, IL
02.2013 - 05.2017
- Assessed patients' needs and developed personalized care plans to address social, emotional, and financial challenges.
- Mentored junior case managers, fostering professional development and skill enhancement.
Education
Bachelor of Science - Social Work
University of Wisconsin, Milwaukee
Milwaukee, WI05-2012
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Attention to detail
- Analytical thinking
- Intervention planning
- Case documentation
- Community resources
- Family case management
Languages
American Sign Language
Professional Working
Timeline
Social Worker
Oneida County Department of Social Services
06.2020 - Current
Case Manager
ACM Care
04.2018 - 05.2020
Case Manager
Thresholds
02.2013 - 02.2018
Social Worker
R&B Solutions
02.2013 - 05.2017
Bachelor of Science - Social Work
University of Wisconsin, Milwaukee