Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Sarah Phillips

Fishers,IN

Summary

Seasoned small business owner with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

32
32
years of professional experience

Work History

Owner/Operator

ARCO Cleaning Inc.
Fishers, IN
01.1994 - Current
  • My title was Vice President of Operations until 2008, then I became President/Owner of the Company.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Implemented cost-saving measures while maintaining quality standards.
  • Developed business plan and budget to maximize profitability.
  • ARCO Cleaning Inc. was the main contractor for many of Riverview Hospital's satellite offices from 1996-2008. Maintained some customer relations for 30 years, the life of the business.

Cashier/Stocker

Kroger
Indianapolis, IN
01.1993 - 01.1995
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Answered customer questions and provided store information.
  • I was offered a position as Department Head in the Non-Foods Department at another store location, but chose to work in the family cleaning business.

Education

Academic Honors Diploma -

Hamilton Southeastern High School
Fishers, IN
05-1993

Skills

  • Accounting Software Management
  • Experienced in Microsoft Word Formatting and Editing
  • Excel Proficiency
  • Data entry
  • Professional Email Communication
  • Internet Proficiency
  • Documentation And Reporting
  • Payroll Processing
  • Hiring
  • Staff Training and Development
  • Operations Management
  • Budget Development
  • Relationship Management

References

Furnished upon request.

Affiliations

  • Secretary and Vice President of Ladies Board at St. George Orthodox Christian Church, 2022-2023

Timeline

Owner/Operator

ARCO Cleaning Inc.
01.1994 - Current

Cashier/Stocker

Kroger
01.1993 - 01.1995

Academic Honors Diploma -

Hamilton Southeastern High School

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Sarah Phillips