Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

SARAH PINHEIRO

Pro Sales Associate
Mineola,NY

Summary

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Pro Sales Associate

The Home Depot
Westbury, NY
09.2021 - Current
  • Provided customer service skills to clients in retail business sectors
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Front End Associate

The Home Depot
Westbury, NY
08.2018 - 09.2021
  • Restocked and organized merchandise in front lanes
  • Answered questions about store policies and addressed customer concerns
  • Helped customer’s complete purchases, locate items and join reward programs
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Mineola High School, Garden City, NY

DevOps And Software Engineering

Coursera, Online

Skills

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Additional Information

  • Effective Communication
  • Followed up and kept track of expected orders for clients
  • Monetary Transactions
  • Handled financial, check, credit and automatic debit card transactions with 100% accuracy
  • Conflict Resolution
  • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction
  • Provided outstanding customer service that led to a sale of over $11,000

Timeline

Pro Sales Associate - The Home Depot
09.2021 - Current
Front End Associate - The Home Depot
08.2018 - 09.2021
Mineola High School - High School Diploma,
Coursera - , DevOps And Software Engineering
SARAH PINHEIROPro Sales Associate