Sarah Pixley
Stockton,CA
Summary
Dynamic individual with hands-on experience in Artisan Contractors Insurance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Junior Underwriter
Commodore Insurance Services
07.2025 - 07.2026
- Provided a high level of support to the underwriting team, making it possible for them to focus on core tasks and make informed decisions about policy coverage.
- Responded to customer requests via telephone, Live Chat and email and effectively answered questions and inquiries.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Assisted in development of training materials enhancing team knowledge and performance.
- Processed insurance claims to ensure timely support for customers in need.
- Expedited claim resolutions by acting as a liaison between clients and claims adjusters throughout the entire process.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Operations Manager/Remodeling Assistant
Break Through Construction
06.2019 - 03.2025
- Conducted research into market trends to identify opportunities for growth.
- Designed logos, websites, print ads, and other marketing materials to support branding initiatives.
- Created detailed project estimates based on labor costs, material expenses and timeline considerations.
- Performed construction laborer duties as well as worked closely with clients during the remodeling process to ensure their satisfaction with end results.
- Operated computers and used job-related software to develop, modify, and implement record keeping, and accounting systems.
- Computed taxes owed and prepared tax returns, ensuring compliance with payment, reporting and other tax requirements.
Commercial Brokerage Team Lead
Brown & Brown Insurance
03.2018 - 06.2019
- Built strong relationships with customers through positive attitude and attentive response.
- Trained new team members by relaying information on company procedures.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Implemented process improvements that led to reduced turnaround times.
- Processed renewals, cancellations, endorsements, and other changes as needed.
- Reported staff progress, deficiencies, and training needed to management.
Small Business Construction Underwriter
Builders And Tradesman Insurance Services
01.2017 - 03.2018
- Supported review and acceptance or denial of new or renewal construction business.
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Commercial Lines Broker/Underwriter
Brown & Brown Insurance
08.2007 - 07.2014
- Attended conferences, seminars and workshops regularly in order to stay up to date on industry developments.
- Sought out new clients and developed clientele by networking to find new customers and generate lists of prospective clients.
- Contacted prospective and current clients via telephone to provide quote and policy information.
- Implemented strategies for streamlining operational procedures related to underwriting services.
- Developed an extensive network of contacts in the insurance industry to leverage on behalf of client.
Education
Associate of Arts - Business
SJ Delta College
CA06-2002
Skills
- MS Office
- Critical thinking
- Process improvement
- Invoice processing
- Team leadership
- Underwriting guidelines
- Application review
- Multitasking Abilities
- Data entry
- Resourceful
- Problem-solving abilities
Timeline
Junior Underwriter
Commodore Insurance Services
07.2025 - 07.2026
Operations Manager/Remodeling Assistant
Break Through Construction
06.2019 - 03.2025
Commercial Brokerage Team Lead
Brown & Brown Insurance
03.2018 - 06.2019
Small Business Construction Underwriter
Builders And Tradesman Insurance Services
01.2017 - 03.2018
Commercial Lines Broker/Underwriter
Brown & Brown Insurance
08.2007 - 07.2014
Associate of Arts - Business
SJ Delta College