Microsoft Office, Excel, PowerPoint, Visio
Sarah Plant
Carlsbad,CA
Summary
Results-driven born leader who thrives in building strategic relationships to increase market share and grow industry dominance for demanding customers. Focused, performance-minded director with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timelines.
Overview
13
13
years of professional experience
Work History
Strategic Director of Program Management
Aya Healthcare
San Diego, CA
2018.01 - 2024.07
- Directed strategic client relationships, achieving a 99% satisfaction score.
- Led deployment of 200+ clinicians during a hospital strike, ensuring rapid response and client satisfaction.
- Implemented cost-saving strategies reducing expenses by 30%.
- Provided market insights influencing client strategies and business growth, expanding a new service line by 50%.
- Created educational resources, leading team productivity improvements by 25%.
- Managed client programs, presented performance data, and maintained high service levels.
- Streamlined provider onboarding, reducing orientation time by 35% and saving resources by 50%.
- Developed effective communication channels between departments in order to streamline workflow.
- Fulfilled specialized healthcare roles, delivering top talent to hospital units.
Medical Staff Specialist
Tri-City Medical Center
Oceanside, CA
02.2016 - 01.2018
- Supported medical staff operations, enhancing credentialing processes and onboarding programs.
- Led a team of 10, driving process improvements and team performance.
- Implemented employee recognition initiatives such as awards ceremonies or appreciation luncheons.
Team Lead, Credentialing Analyst
AMN Healthcare
Del Mar, CA
04.2013 - 02.2016
- Managed credentialing for 250+ providers, maintaining compliance and documentation accuracy
- Led a team of 10, driving process improvements and team performance.
- Trained new staff in relevant processes and procedures.
Staffing Manager
Advantage On Call Staffing
San Diego, CA
12.2011 - 03.2013
- Managed recruitment process from initial contact through onboarding of new hires.
- Increased recruitment pool by 40% through targeted outreach
- Grew client base by 25 accounts, strengthening long-term partnerships.
Education
Master of Science in Healthcare Informatics -
National University
01.2015
Bachelor of Science in Allied Health -
National University
01.2011
Skills
- Relationship Management
- Data Analysis & Reporting
- Project & Program Management
- Financial Analysis
- Cross-functional Collaboration
- Regulatory Compliance
- Process Improvement
- Team Leadership
Accomplishments
- Social Contributer in 2021 - For growing team engagement and fostering the importance of work life balances within direct report teams.
- Cool, Calm and Collected in 2021 - Staying focused, positive and organized during challenging times.
- Owing it Like a Boss in 2018 - Taking lead on new program account while maximizing growth and company outreach by 50%.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
HRIS Systems (People Soft, Workday and Dayforce)
API and Kronos
Mondaycom