Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Work Availability
Software
Generic
Sarah Plant

Sarah Plant

Carlsbad,CA

Summary

Results-driven born leader who thrives in building strategic relationships to increase market share and grow industry dominance for demanding customers. Focused, performance-minded director with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timelines.

Overview

13
13
years of professional experience

Work History

Strategic Director of Program Management

Aya Healthcare
San Diego, CA
2018.01 - 2024.07
  • Directed strategic client relationships, achieving a 99% satisfaction score.
  • Led deployment of 200+ clinicians during a hospital strike, ensuring rapid response and client satisfaction.
  • Implemented cost-saving strategies reducing expenses by 30%.
  • Provided market insights influencing client strategies and business growth, expanding a new service line by 50%.
  • Created educational resources, leading team productivity improvements by 25%.
  • Managed client programs, presented performance data, and maintained high service levels.
  • Streamlined provider onboarding, reducing orientation time by 35% and saving resources by 50%.
  • Developed effective communication channels between departments in order to streamline workflow.
  • Fulfilled specialized healthcare roles, delivering top talent to hospital units.

Medical Staff Specialist

Tri-City Medical Center
Oceanside, CA
02.2016 - 01.2018
  • Supported medical staff operations, enhancing credentialing processes and onboarding programs.
  • Led a team of 10, driving process improvements and team performance.
  • Implemented employee recognition initiatives such as awards ceremonies or appreciation luncheons.

Team Lead, Credentialing Analyst

AMN Healthcare
Del Mar, CA
04.2013 - 02.2016
  • Managed credentialing for 250+ providers, maintaining compliance and documentation accuracy
  • Led a team of 10, driving process improvements and team performance.
  • Trained new staff in relevant processes and procedures.

Staffing Manager

Advantage On Call Staffing
San Diego, CA
12.2011 - 03.2013
  • Managed recruitment process from initial contact through onboarding of new hires.
  • Increased recruitment pool by 40% through targeted outreach
  • Grew client base by 25 accounts, strengthening long-term partnerships.

Education

Master of Science in Healthcare Informatics -

National University
01.2015

Bachelor of Science in Allied Health -

National University
01.2011

Skills

  • Relationship Management
  • Data Analysis & Reporting
  • Project & Program Management
  • Financial Analysis
  • Cross-functional Collaboration
  • Regulatory Compliance
  • Process Improvement
  • Team Leadership

Accomplishments

  • Social Contributer in 2021 - For growing team engagement and fostering the importance of work life balances within direct report teams.
  • Cool, Calm and Collected in 2021 - Staying focused, positive and organized during challenging times.
  • Owing it Like a Boss in 2018 - Taking lead on new program account while maximizing growth and company outreach by 50%.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office, Excel, PowerPoint, Visio

HRIS Systems (People Soft, Workday and Dayforce)

API and Kronos

Mondaycom

Sarah Plant