Sarah Pointer

• Supervised circle time, free play, outside play, and learning and developmental activities.
• Engaged with children on individual basis to build positive, trusting relationships.
• Organized parent-teacher conferences to discuss student progress.
• Monitored student progress to ensure cooperation and growth.
• Utilized positive reinforcement techniques to promote desired behavior in children.
• Communicated regularly with parents regarding their child's progress or behavioral issues.
• Facilitated group activities that encouraged cooperation and positive interactions among children.
• Hired, mentored and monitored qualified childcare staff.
• Developed and implemented policies and procedures to ensure safety and quality of care for children.
• Reviewed and evaluated programs for compliance with state, local and federal regulations.
• Monitored staffing levels to ensure adequate coverage for all shifts at the facility.
• Created and updated records to document employee and participant information.
• Coordinated special programs such as holiday parties or summer camps for enrolled students.
• Ordered supplies necessary for daily operations of the daycare center from approved vendors.

• Assisted customers with product selection based on their needs and preferences.
• Ticketed, arranged and displayed merchandise to promote sales.
• Conducted price checks and updated pricing information as needed.
• Greeted customers to determine wants or needs.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Stocked, replenished, and organized inventory to keep store merchandise fresh.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Unloaded and moved merchandise to maintain aisles and set up product displays.

• Provided clients with assistance in preparing required travel documents and forms.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
• Assisted with baggage check-in and tagging for customers.
• Performed daily opening and closing procedures in accordance with company standards.
• Coordinated with airlines regarding flight schedules and other travel-related issues.
• Processed payment transactions utilizing point of sale systems.
• Printed itineraries and tickets for passengers each day.
• Inspected luggage for prohibited items prior to loading onto aircrafts.
• Maintained cleanliness of assigned work area at all times including counters, floors, walls, windows.
• Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.
• Assisted disabled passengers with special needs throughout their travels.
• Operated various computer programs related to customer service operations.
• Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
• Verified identification documents such as passports or driver's licenses.

• Executed law enforcement patrol functions in assigned locations for extended periods of time.
• Answered questions from citizens regarding local laws and regulations.
• Practiced de-escalation techniques designed for diffusing potentially violent situations.
• Patrolled designated areas with officers on foot or in patrol car.
• Managed investigations through observations and communication with individuals, family members and other relevant persons.
• Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Monitored inventory levels of office supplies and placed orders when necessary.
• Handled variety of administrative tasks daily, filed paperwork and typed memos.
• Handled incoming calls and directed callers to appropriate department or employee.
• Fielded phone calls, answered questions and took messages for officers and other departmental personnel.
• Greeted visitors in person or on the telephone and responded to their requests for information.
• Provided administrative support to police officers, including filing and organizing documents.
• Answered incoming calls from citizens and provided them with assistance regarding their inquiries.
• Operated law enforcement communication equipment and NCIC database to facilitate information to department.
• Used appropriate means to discipline prisoners.
• Issued clothing, tools and other authorized items to inmates.
• Monitored security cameras to ensure safety of inmates and personnel.
• Took prisoners into custody and escorted to locations within and outside facility.
• Conducted regular cell checks to ensure inmate safety and compliance with regulations.
• Maintained accurate records of inmate behavior, incidents, and movements.
• Coordinated with law enforcement and court officials regarding inmate custody and release.

Aided in the following:

• Conduct initial investigations into criminal activities, gathering evidence and interviewing witnesses.
• Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
• Observed individuals suspected of committing crimes in order to collect evidence against them.
• Collaborated with other law enforcement agencies on joint operations and investigations.
• Operated law enforcement equipment and vehicles effectively during patrols and responses.
• Monitored and investigated suspicions persons and situations and unusual activities.
• Engaged with community members to build trust and foster a safe environment.
• Responded promptly to calls for service, assessing situations and taking appropriate action.
• Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
• Utilized law enforcement databases to gather information on suspects and criminal activities.
• Enforced traffic laws, issuing citations for violations to ensure public safety.
• Prepared detailed reports about daily activities and investigations conducted.

• Daily medications.
• Food Preparation and cooking.
• Hygiene help.
• Personal shopper.
• Assisted to appointments.